Monitor, in this context refers to a website, web application, server, FTP service running on a specific host/port. Site24x7 checks these monitors to make sure your business applications are running well. For pricing, Site24x7 classifies these monitors as Basic and Advanced.

List of Basic monitors:

List of Advanced monitors:

Yes, you can. If you want to monitor 90 websites or servers, you could buy the Standard Plan (includes 10 Basic Monitors) with three 10 Basic monitors add-on and a 50 Basic monitors add-on.

Yes. You can pay on a monthly basis as well. Pricing for monthly subscription will be

Site24x7 offers you the freedom to choose the plan that best fits your need. You can change your plan anytime if you decide to upgrade/customize it.

We offer the following purchase options:

1. Credit Cards

   This is our preferred mode of payment, as credit cards are handled automatically. We accept MasterCard, Visa, Discover, AmEx, JCB, and Diners Club. Payment can be monthly/yearly and can be made using your Site24x7 account.

2. Paypal Account

   If you have a PayPal account, you can use it to purchase Site24x7 subscription. All you need to do is select PayPal in the Payment Options while upgrading your account. You can use your Site24x7 account credentials and make the payment.

3. Purchase Order

   You need to send us a Purchase Order (PO) or an email with your Site24x7 account login ID, the total amount you would like to purchase, your company name & billing address. You will then be invoiced for your purchase. Upon receiving the invoice, you may pay us within 30 days either through credit card, bank cheque or wire transfer.

To upgrade:

1. Sign in to Site24x7. Click Admin > Subscriptions.
2. Click Upgrade Subscription listed under Zoho Stores or Upgrade next to your subscription plan name.

Please contact support@site24x7.com to know more.

Voice Calls or SMS alerts notify you instantly of a downtime. Alert Credits are used for these. Alert Credits will be added to your account month on month. Any unused credit will not be carried over to the next month. Please note that you have free and unlimited email alerts and push notifications to our mobile apps.

The table below lists the Alert Credits that are available or can be purchased in different plans.

Submit a ticket at https://www.site24x7.com/contact-support.html

Contact sales@site24x7.com or reach us on phone at +1 408 352 9117 with your requirement to get a price quote.

You can select any of the Site24x7 locations to monitor your website/server/application. However, a specific monitor can have a maximum of 8 locations or 16 locations based on the plan selected. If you need to monitor from all 90+ locations, please contact our support for a customized plan.

No, you can monitor URL, port, files, directories, Windows event logs and Linux syslogs included in our Standard plan.

Yes, you can monitor your servers with our Standard, Business, and Premium plans.

Yes, you can install the agent in multiple machines in a single go. For Windows, you can bulk install the Windows agent using Remote Commands, Active Directory and Custom Scripts. For Linux servers, we perform bulk installation using Chef, Puppet, SaltStack, and Ansible.

Network monitoring licensing is purely based on the number of interfaces that are monitored. It is mandatory to have at least one active interface in order to monitor a device. While ten performance counters per device can be monitored for free, every additional ten is counted as one interface.