You can now track calls made to Elasticsearch via Transport client and Rest High Level client.
HTTP request parameters are now captured at the end of transaction.
Agent can now automatically identify GCE and AWS Fargate environments.
Null pointer exceptions, that occur while processing Cassandra and MongoDB queries have been fixed.
Retry interval in agent communication has been fixed
Configuration Profiles & Third Party Integrations for MSP AccountsNEW
You can set up threshold, notification, location profiles, and email templates at the MSP account level. Learn more.
Integrate third party services including Webhooks, PagerDuty, Slack, OpsGenie, and ServiceNow at the MSP account level. Learn more.
Multiple polling frequency for AWS servicesNEW
The pre-defined five minute check frequency for all your AWS services can now be modified and set as per your requirement. You can choose from any of the listed check frequencies ranging from one, three, five, 10, 15, 20, or 30 minutes; one hour; or one day.
Real-time Blacklist (RBL) Check NEW
Check and confirm if your hostname or IP addresses are blacklisted against popular DNS-based blacklists, such as Surbl, DNSBL SORBS, InvaluementSIP, Spamhaus Block List, Spamhaus Exploits Block List in real-time. Learn more.
Site24x7 maintains a fixed retention period (30 days) to store the logs collected for monitoring. You can now increase the storage duration for an additional cost by re-indexing the logs. Learn more.
Docker Container logsNEW
You can now collect the logs of the applications running in your Docker Containers for monitoring via the AppLogs agent in your Linux environment. Learn more. Learn more.
[Enhancements] Real User Monitoring
Support for anomaly detection: You can now enhance your end user experience with anomaly detection in RUM. The KPIs are benchmarked and whenever there is a confirmed threshold breach, you will get alerted about the anomaly.
[Enhancements] APM Insight .NET agent version 4.3
You can now receive monitoring support for PostgreSQL provider version 4.0.6
You can now monitor the health of your services, ensure reliable deployments and high availability of your services. Perform health checks during staged rollouts to detect any service health issues, troubleshoot, and reduce the scale of impact.
You can now monitor your server via SNMP and gather performance metrics equivalent to that of the agend-based approach. Performance counters and Tabular performance counters provide support for tracking custom metrics derived from the SNMP OIDs.
More Bulk Installation Options for the Server Monitoring Agent NEW
You can now install the Linux and Windows agents via Google Cloud Platform (GCP) and DigitalOcean User Interface (only for Linux agents). Learn more.
Log files stored in your S3 buckets can now be collected for monitoring in Site24x7 via SQS queue.
Route 53: Collect metrics related to Route 53 Health checks and track end-point availability. Monitor forward DNS queries from resolvers on your network to the Route 53 Resolver. Visualize how traffic is routed and extract useful information from query logs for public hosted zones. Learn more.
Elasticsearch service: Know when to update your ES domain configuration. Monitor detailed cluster and storage level metrics including Java heap memory used, read/write latency and total used space and more.
CloudSearch: Better manage your search domain. Observe and alert on metrics like successful requests, index utilization, searchable documents to make informed decisions about configuring scaling options. Learn more.
Inventory Report for Servers and Applications
View all the servers and applications in your Site24x7 account based on hostname, domain name, IP address, time zone, OS version among many others. Learn more.
Site24x7 CloudSpend is now officially available
Site24x7 CloudSpend, our cloud cost management solution for Amazon Web Services (AWS) is now available. CloudSpend enables you to slice and dice costs by linked accounts, tags, and time periods; group costs by different teams, customers, or projects using business units; create budgets to prevent overspending; set up schedules that deliver dashboards to your inbox; and more.
Gain complete control over incident management by seamlessly integrating Site24x7 with a ManageEngine ServiceDesk Plus MSP account. Automatically or manually log tickets based on your Site24x7 trouble/critical/down alerts; close issues when resolved, and view the detailed incident history in the SDP MSP portal.
We have added an all new Inventory Details widget that lets you gather account-wise and resource-wise split-ups of your AWS resources.
Now you can view child-entity metrics of your monitors inside the Performance and Current Status widgets.
AWS Monitor Updates
Revamped Inventory Dashboard: Our revamped Inventory Dashboard gives you better insight into all your AWS monitors with the help of newer widgets. You can easily gather details about resource count, resource history, and region-based resources; view reports like the detailed inventory report for enabled services and the guidance report for your AWS monitors—all from a single pane. You can also now schedule Inventory Details reports. You can read more in thecommunity post here.
Revamped Guidance Report: We've added 14 new recommendations to the Guidance Report. With this, you can optimize costs, and improve the fault tolerance and the performance of your AWS account with a total of 80 recommendations and best practices.
All Accounts Summary: Gain high-level insight into all your AWS accounts along with their individual resource counts.
You can now validate your HTTP response headers and corresponding values in your website monitor against a predefined set of headers and values. Trigger a Trouble or Down alert when a response header validation check fails.
Custom check frequency for vCenter, ESX/ESXi, and Datastore monitors
The check frequency for your vCenter, ESX/ESXi hosts and datastore monitors are not pre-defined anymore. You can choose from a poll interval of three, five, 10, or 15 minutes as a custom check frequency for your monitors..
Site24x7 Teams Management launched
Now you can segregate and streamline IT monitoring among different teams in your organization from a single console. Our all-new Teams Management feature supports the administration of individual monitoring accounts based on business applications, geography, resource type, and ownership. You can read more about Teams Management here.
AWS Web Application Firewall (WAF) Integration:
AWS WAF lets you configure security rules to filter web traffic based on various conditions. With this integration, you can now observe how often your Application Load Balancer, API Gateway, or CloudFront distribution receives requests matching the conditions in a particular rule or web ACL. Learn more from our community announcement.
AWS Step Functions Integration:
Collect metrics on state machine executions, visualize the real-time status of each step using color coded views, and receive a detailed history of every execution to troubleshoot run-time errors. Check out our community announcement to learn more.
Now you can monitor the network path taken by a request to reach your website from varied locations using RUM Traceroute. Identify failed nodes and avoid unnecessary retraces. Read more here about how to configure RUM Traceroute.
From sending transactional emails to marketing newsletters, Amazon's cloud-based email service platform SES plays a vital role in an organization's customer engagement program. From today you can monitor email sending activity across your SES account with metrics like bounces, complaints, sends, clicks, open rate and more. Check out our community announcement to learn more.
While Amazon Elastic File System provides a highly scalable cloud file storage, our new integration provides you resource usage stats including burst balance, client connections, Percent I/O limit to help you select the right performance mode for your application workload. Check out our community announcement post to learn more.
Create a Top N Widget to compare the performance metric values of a similar type of monitors from your account or a particular monitor group.
[Update] Monitor all your VMware ESX/ESXi hardware sensors
View the health status and monitor all the hardware sensors of your VMware ESX/ESXi hosts. Site24x7 now supports voltage, battery, processor, watchdog, memory, and other sensors in addition to power, fan, temperature, and storage sensors.
Amazon Redshift integration
Maintain the health and reliability of your cloud-hosted data warehouse. Monitor system level resource usage, network data transfer, disk activity, database health, node level information and more for your Redshift cluster to better optimize query performance. Check out our community announcement post to learn more.
Compare the availability and response time trends of your REST API and REST API Transaction monitors for a specified period from upto eight monitoring locations. Also, create a benchmark report for multiple monitors groups, comprising of Website, REST API, or REST API Transaction monitors.
Support for MySql2 and Mongoose database - db queries are tracked and monitored.
Support for ioredis - component level metrics are tracked and monitored.
Agent can detect and monitor Docker environment.
New AWS integration: Elastic Container Service (EC2)
Better understand how task and service definitions are impacting the system resources of your ECS cluster. Monitor CPU and memory reservation and utilization metrics, track the number of tasks in running and pending state, alert on service-level CPU/memory usage and other data. You can read our community annoucement post to learn more.
APM Insight Java agent version 4.2
With respect to deprecation of earlier TLS versions, users were requested to upgrade their application programming environments, for uninterrupted monitoring. But with Java agent version 4.2, users need not upgrade their programming environments. The agent is compatible with TLS version 1.2 and ensures un-interrupted monitoring service.
[Enhancements] Server Monitoring
Monitor your Office 365 servers without installing an agent. The access tokens (generated from the Windows Graph API requests) are used to fetch data from your Office 365 account, that is presented in the Site24x7 web client.
Check out the Agent Inventory Report that lists all the servers monitored in your account based on their agent version, IP address, OS type, and more.
Now you can view the overall summary data in your Executive Summary SLA report. See details like average Availability SLA compliance percentage value of your monitors, average Response time SLA compliance percentage value of your monitors, and the overall best in class response time value in milliseconds.
Effectively manage your AWS integration. The new Service View enables you to access information about monitored cloud services and provides new UI controls to help you quickly add new AWS integrations. You can read our community post to learn more.
Site24x7 has newly launched three monitoring locations in Wakefield and Nottingham, UK and Hyderabad, India. With these new locations in place, you're now able to monitor your IT resources from 100 unique locations across the globe.
How is API traffic changing over time? Are there too many client side-errors? What about API response time is it fast enough? Observe and alert on API execution metrics on both the stage-level and method-level to understand performance.
The new advanced configuration gives you more control over your AWS integration. Configure default threshold profiles for all supported cloud services, create monitor groups using native AWS tags, choose recommendation checks and configure new baselines for the Guidance report, automatically move stopped resources into maintenance and more.
APM Insight PHP agent version 2.4
Auto - Instrumentation: From agent version 2.4, frameworks and CMS used in the user environment will automatically be detected and profiled.
Smart sampling: If the CPU usage is higher than normal in the application, PHP agent will dynamically adjust the data sent for monitoring and will not contribute to additional load.
Discover and map all the devices in your network that are available within your configured IP range. Site24x7 automatically maps your whole network and structurally organizes all the devices and their interconnections.
We've simplified the Bulk action tasks by adding an advanced search filter. Now sort monitors with ease by defining multiple custom search criteria and apply actions to your filtered monitors at the click of a button.
You must confirm your root domain ownership to successfully setup your Status Page. Update and validate your DNS TXT records along with your CNAME records to successfully confirm your root domain.
More AWS Integrations — AWS Direct Connect and AWS managed VPN.
Direct Connect: Track connection state, Cyclic Redundancy Check (CRC) errors, and data transfer for the dedicated 1 gigabit or 10 gigabit Ethernet fiber-optic cable between your on-premises network and AWS Direct Connect location.
VPC-VPN:Monitor state and activity for the IPsec VPN (Virtual Private Network) connection between your remote network and AWS.
Define Monitor Usage Limit in MSP Customer Account
Ensure better monitor management and prevent any unplanned monitor utilization by restricting usage in MSP customer accounts. Setup upper usage limit for your basic and advanced monitors.
APM Insight PHP agent version 2.3
Support for Drupal - PHP applications built in Drupal framework can now be monitored using
APM Insight PHP Agent.
Support for applications built in PHP version 7.2 in Linux platform.
Now identify the best and worst performing monitors using the Top N widget in Custom dashboard. The Top N widget renders the Top 5, 10, 20, or 25 monitors (of a selected monitor type) for a predefined time in the descending order of their performance data.
Assign the case sensitive tag with key = group_site24x7 along with a value of your choice to your AWS resources to automatically roll them up into monitor groups. You can read our
community announcement post to learn more.
Now connect your Site24x7 account with Stride to instantly share monitor incidents and RCA links to your preferred Stride rooms.
Improve team collaboration and reduce MTTR.
[Enhancements] Real User Monitoring
Response time and Throughput graphs for
Individual countries and states can be viewed respectively.
Browser types, Device types and ISP's can be viewed.
Request count for Browsers and Devices are shown along with Response time graph.
APM Insight PHP Agent 2.0
external component split up : Analyse the amount of time spent by web requests on different components. Also, identify which component consumes more time and optimize your application performance.
Monitoring support for GovCloud (US) and AWS China Region
Collect metrics for your infrastructure and Pass services powering your GovCloud (US) and China Region deployment for improved visibility, visualize resource usage and performance to identify trends and get alerted when problems start to arise.
Now you can create specific attribute based templates by combining all your role specific attributes from different monitor types in your account. By associating your Attribute Alert Group with a User Alert Group, you can define your alert engine to share alerts with your contact list for only those alerts that are affected by an attribute breach.
[Enhancements] Real User Monitoring
Users can view the page views consumed by their individual applications for the corresponding month and the projected rate of consumption depending on the existing trend in
Users can view the complete webpages along with the domain and resource information generated during the particular session via
We've improved our
AWS monitoring footprint by adding support for Amazon's managed message queue service – SQS. With this new integration, you can now
collect data on message traffic patterns, queue backlog, message state/size and more to understand producer/consumer behavior, identify stale queues and troubleshoot performance. Check out our
community announcement post to get started.
OpsGenie integration - Now you can control incident trigger in OpsGenie based on your monitor's trouble status. Additionally, you can decide to close incidents manually or automatically in OpsGenie.
Now create unique Customer rosters to facilitate better management of Customer Accounts. You can streamline user management by enabling quick association of MSP Users with Customer Accounts. Usecase scenarios listed below:
While adding/modifying a Customer Account, you can associate the Customer with multiple Customer Groups. All the Users associated with these Customer Groups will get instant access to the Customer Account.
As soon as the new MSP User accepts the account invitation, the User gets instant access to all the Customers linked to the Customer Groups, associated with the User. Also, you can modify an existing User by associating the User with relevant Customer Groups. Every Customer Group can have a unique combination of Customer accounts.
[Enhancements] APM Insight - Java agent version 3.6.0
Java agent API, specific blocks of code, inside method level can be monitored. This helps you to debug easily by tracking finer metrics.
Polling frequency in
thread profiling has been reduced - polling happens for every hour. This helps in detecting slow running methods.
Un-instrumented blocks of code are highlighted between method calls in traces - this enables you to visualize the time split up of method calls with clarity.
[Enhancement] Network Monitoring - Enhanced representation of traffic data:
The traffic data that was displayed in bytes/second earlier, is now being displayed in bits/second with appropriate prefixes (bps / Kbps / Mbps / Gbps).
Monitor the tabular SNMP OIDs of your network devices using
tabular performance counters. Categorize and view all your group-based performance metrics in a unified table.
[Enhancements] APM Insight - .NET agent version 3.7.0
Bulk Installation - Bulk installation tool allows you to install .NET agent across multiple servers in the same active directory network parallely. Agent configurations (license key and application filters) are replicated across selected servers.
Exceptions logged via ELMAH and NSpring can be tracked.
Smart sampling - Sampling factor for background transactions are auto adjusted based on CPU utilization.
[New feature] APM Insight - Ruby agent version 1.6.0
Track application specific methods and user defined exceptions with
Ruby agent API. The agent API automatically associates exceptions with respective transactions and comprehensive data can be viewed under a single console.
Gain insight into storage and access patterns: Know how your object storage environment is growing and performing over time. Monitor the full range of S3 metrics –
storage, request and data transfer all in one place, visualize trends, and receive alerts whenever a metric crosses the defined threshold.
S3 object endpoint checks: Proactively
monitor S3 object endpoint URLs powering your static website and mobile apps from multiple global locations to ensure if they are functioning correctly.
Customize and define the acceptable HTTP Status Codes that should be considered as UP in your Web Page Speed (Browser). You can specify comma separated HTTP Status Codes or Status Code ranges separated by a colon.
Support for transaction based monitoring rather than file based monitoring. Previously, in MVC platforms, all transactions pass through a single URL (index.php) because of routing through the main controller. This issue has been addressed and URL for respective transactions are now enlisted specifically.
[New Feature] Analyze data with finer details using RUM playback option
RUM playback with pause option allows you to view data for smaller time segments. This allows you to inspect the minor variations in your application performance over various geographic regions.
Now view the response time history, including the
response time summary,
domain summary, and
web page summary of your web page from your preselected locations for the past seven days. Since RAW data is provided, you can view the summary data for individual polls during the selected date.
Graph and Widget Enhancements in Web client:
REST API and
SOAP Web Service Monitors' Response Time graphs
will now showcase all the response time attribute split-up data along with their legend markers.
Custom Reports: During the Custom Report creation, if the monitor type selected is Website, REST API or SOAP Web Service, you'll additionally have an option to select attributes like DNS Time, Connection Time, SSL Handshake Time, First Byte Time or Download Time.
Custom Dashboard Performance widgets: New widgets introduced under the graphical and numerical performance widgets' category. On selecting the resource types: Website, REST API, or SOAP Web Service Monitor, you'll have an option to use widgets, such as DNS Time, Connection Time, SSL Handshake Time, First Byte Time and Download Time.
Connect Site24x7 monitor alerts with OpsGenie, an advanced incident management and alert handling platform for DevOps and IT. Use OpsGenie's alert & notification management, on-call scheduling and escalation capabilities to streamline Site24x7 monitor alerts.
Introducing monitoring support for Amazon’s latest layer 4 network load balancer – Collect metrics for usage visibility, monitor load balancer behavior and performance, set up thresholds to receive alerts when issues arise in your load balancer nodes
New metric-dimension combination for your application and network load balancers – Now monitor the metric data points healthy and unhealthy host count at a target group level
Additional metrics including request count per target, consumed LCUs, TLS negotiation error count and processed bytes for your monitored application load balancers.
Now you can replicate an existing Web Transaction (Browser) or a Web Transaction Browser - Selenium WebDriver in Site24x7. Additionally, use the Edit Web script option to make necessary step changes before cloning your monitor.
Get the most out of your cloud investment – Use our
out-of-the-box 24 recommendation checks, observe best practice for core AWS services like EC2, ELB, and EBS to reduce costs, improve reliability and enable fault tolerance.
Now import REST API Monitor configurations into Site24x7 by uploading your pre-defined Swagger definition file (in JSON) or HTTP Archive (HAR) file. This is in addition to the current support for Text/CSV formats.
Enable URL check in individual transaction step(s). Receive a Trouble/ Down alert when the specified URL fails to validate against the present loaded URL. Alternatively, set up URL check by performing the
advanced web script command
Completly monitor your ElastiCache deployment in the AWS cloud. Auto discover Redis and Memcached compliant cache nodes and
collect host and cache engine metrics to visualize resource usage. Get computed metrics to understand cluster health and performance and make informed decisions regarding scaling.
[Feature Enhancements] Add Force IP Addresses (Website & Web Application Monitors) and View SSL Handshake Time in Response Time split-up (Website Monitor):
Force IP Addresses: You can manually add multiple IPv4 or IPv6 addresses in
Website Monitor and
Web Application Monitor. These IP addresses will be used instead of any DNS resolved IP addresses in the monitor configuration.
SSL Handshake Time: View SSL Handshake time (in milliseconds) as a component of your HTTPS URL's response time split-up. It's the time taken to negotiate an SSL handshake after establishing a successful TCP connection. View SSL handshake time as a component in the Website Monitor reports.
View the list of all monitors that are currently under maintenance. Snooze maintenance of selected monitors during the current maintenance window without affecting the overall maintenance configuration.
Automate incident remediation across servers, EC2 instances and virtual machines running on your hybrid IT environment. Stay ahead of issues by creating automations in advance to act on a known response triggered from your environment.
Build a personalized dashboard by knitting together all the critical metrics from every tier of your infrastructure, all in a single dashboard. You can create dynamic widgets, drag and drop them onto the dashboard grid.
Now get the complete picture into your
serverless Lambda environment. See you Lambda application performance at a glance - from errors, duration, invocations and throttles and
configure alerts and strategies on each attribute to get notifed in the event of threshold violation. Also, capture code execution logs in near real-time to debug function crashes.
As an enhancement to the JSON based content checks in
REST API and
REST API Transaction Monitor, you can now validate your HTTP response against a defined JSON Schema. Set a
TROUBLE or DOWN alert severity to get alerted when a schema test validation fails. Common test validation cases include:
Verifying whether values are of a certain type (e.g. integer, string, etc.)
Ensuring the API JSON responses are structured properly
Checking for the existence of the required keys in the JSON response
Test whether an incorrect HTTP response (like an HTML or XML) validates against your given JSON schema.
Now set advanced threshold settings for Web Application (Real Browser) transaction time (in milliseconds). Receive trouble alerts when the set threshold value is breached from the primary or secondary locations.
Introduced MTR Report, which combines the functionality of traceroute and ping in a single interface. Collect actual performance trends and averages, and gather a clear picture of the network latency and performance changes over a wider time range.
Enabled ICMP based Traceroute for Ping Monitor. Other monitors utilize a TCP based Traceroute.
Now gather step-wise availability percentage and response time data (in seconds) for your individual transactions in your Web Application (Real Browser) Monitor. You can also generate this report for all the Web Application (Real Browser) Monitors in your Monitor Group.
[New Feature] Support for PHP Applications hosted in Windows platform.
You can now monitor your PHP applications hosted in Windows platform with the help of
APM Insight PHP Agent. Applications developed in PHP version 5.3 or higher, in IIS can be monitored with the PHP Agent version 1.5.
Get a comprehensive overview of APM Insight with Feature tour.
Understand how APM Insight monitors your applications and its various features. Get a quick glimpse of all the monitoring aspects of APM Insight and the varied options available in the product that enhances the monitoring capabilities.
Responsive design implementation in Status Page
To improve usability, readability and navigation of the status page when viewed in mobile devices/iPads, responsive design has been introduced. The current status table, status history table and individual monitor status view has been redesigned to accommodate mobile device view as well (no changes to desktop view).
Now you can sort monitors in your MSP NOC Dashboard based on the selection of a Customer Account. This filter works in conjunction with the existing Monitor Status filter present in the MSP NOC Dashboard.
Now monitor workflows containing HTML requests or REST API endpoints in your REST applications. Perform synthetic monitoring of web application workflows without the overhead of running a real browser. Key features include:
Step-based monitoring: Ability to create a step, specify endpoint URL and monitor a web application as a sequence of steps. You can monitor a sequence of 25 endpoint URLs at a minimum check frequency of 10 minutes.
Smart Configuration: Quickly set-up your transaction step for monitoring by importing RAW request headers from your preferred browser developer tool.
Session cookies: Authentication cookies or other cookie data set by the application will be persisted during the entire transaction.
Parameter Forwarding: Monitor captures the complete transaction to fetch the token from the Auth service, passes the token to other services as a part of the same monitor configuration.
HTTP Methods: Test real CRUD sequences in production.
Content Validation: Validate plain text responses with string checks for keywords or regular expressions, XML or JSON responses using XPath and JSONPath respectively.
Authentication support: Basic/NTLM or OAuth authenticated endpoints can be monitored.
Licensing: Monitor follows a Basic Monitor licensing.
Now you can gain accurate details on the time on maintenance of your monitor/monitor group, by performing persistent monitoring during a scheduled maintenance window. You can use this data to optimize the time on maintenance during future service upgrades. Key Highlights:
When a monitor/group polled during maintenance returns an UP status, the status of monitor/group is deemed as UP.
Polling will be handled from primary location until an outage is detected, in which case monitoring will happen from all configured locations.
The first DOWN status of the monitor during the maintenance window is considered as a MAINTENANCE.
The maintenance status will persist until the immediate UP status is detected during the maintenance.
Secondary rechecks will occur every 30 minutes as usual.
Although alerts will be suppressed, log report will record individual polling details.
Website defacement monitor: Access indepth root cause analysis report for troubleshooting individual outages of your configured URLs. The RCA report gives you detailed insights on defacement, including the element defacement status.
APM Insight and Real User Monitoring (RUM) metrics and data are now available through API requests, so that one can embed the same in their in-house system or use it for automation to get instant updates.
Use custom templates to easily build new Monitor Groups and configure Business View instantly.
With our revamped Monitor Groups UI, you can set-up groups/subgroups by associating monitors based on type of service, i.e, Web, Server, Database.
Create empty subgroups by simply entering comma separted values inside a Monitor Group.
AWS Infrastructure Monitoring Enhancements:
Alerting support for EC2 status checks Monitor the operational status of your instance with Site24x7 alerts. Instantly get notified when a system status check or an instance status check fails for your EC2 instance.
AWS infrastructure dashboard User our high level, color coded visualisation to get a bird's eye view into the availability and performance of your AWS resources in an instant.
AWS inventory dashboard Get a high level, consolidated view of all the cloud resources monitored in your AWS environment. Analyze resource inventory along with configuration data to optimize usage.
AWS service actions Reboot EC2 instances in the event of high memory usage, stop/start instances to reduce consumed instance hours and restart RDS instances, all from within the site24x7 console itself.
Create an ad-hoc
Global Benchmark Report to analyze and comprehend the Availability or Response time trends of your various website based monitors or monitor groups from multiple global locations during a specified time period.
Now monitor websites, API end points, and SOAP web services secured by
OAuth 2. Set-up multiple OAuth 2 application profiles and generate access tokens to successfully authorize monitoring of Websites/APIs secured with OAuth 2.
Now you can delay a notification to your user alert groups when your web application (real browser) monitor reports
"Trouble status". Delay your notification by choosing to get notified immediately after a failure or even after five continuous failures.
An update to
this setting is possible only from a real browser monitor's Edit Notification Profiles form. You can't configure this during the initial monitor setup process.
Now you can achieve accurate SLA reporting for your high availability SMTP set-up. In a High Availability environment, monitor will be marked as DOWN only when the connection to all the associated SMTP hosts fail.
Now you can configure when and who needs to be notified in case of downtime in SSL and Domain expiry monitor.
Note: Only email template can be set-up in the notification profile form. Rest of the parameters will be disabled.
For Website and REST API Monitors, you can now retrieve RCA reports for TROUBLE monitors after 150 seconds of the monitor reporting an outage.
Outage Comments: Edit/delete any outage comment that you'd added. Super Admin/Admin roles will only have the privilege to delete comments, and not edit them.
Schedule Maintenance: Any maintenance window that you've created can be edited/deleted by yourself/Admin/Super Admin user roles.
SLA Reports: Now use Custom Time period in SLA Reports to preview and share quarterly SLA reports with your clients. By using the Custom Period option, you can generate SLA reports for a date range less than 100 days.
NOC View released for MSP webclient [Enhancement]:
Now you can view the real-time status of all monitors in your MSP account inside a single NOC dashboard without scroll.
Get alerted when your APM Insight application is in trouble. Configure threshold values for average response time, error count and exception count and get notified when the application's performance value breaches the threshold set.
Introduced a basic MSP dashboard. Now you can view all your MSP customer listing in a single view; additionally view all associated notifications. See all the general settings and configuration details of individual monitors in each customer accounts.
Add specific comments to your Monitor Alarms. Pick/unpick alarms or assign alarms to other technicians.
View indepth RCA for DOWN monitors. View monitor details for individual monitors.
Now provide multiple XPath and JSON Path expressions to enable evaluation of XPath and JSON Path expression assertions. The assertions must successfully parse the XPath in XML and JSON Path in the JSON respectively.
Advance discovery options More customization – Select the service you want us to discover and monitor using the “Services to be discovered” field. Also configure the frequency at the which rediscovery gets made using our “Rediscovery interval” option.
Now build tailor-made comparison reports for ad-hoc analysis. Custom Reports are easy to comprehend tabular reports that elucidate performance values of your selected monitor metrics for the period that you specify. It lets you quickly compare and glean performance outliers and makes troubleshooting a breeze. The below video serves as a quick tutorial to help you build your first Custom Report.
Now you can apply multiple conditions
(>, <, >=, <=) on your specified threshold strategy to validate threshold breach and enable trouble status for a monitor. Apply conditions on strategies like “Poll count, Poll Average, Time Range, and Average Time” to trigger the advanced threshold logic for detecting any threshold breach.
Enable Site24x7 to authenticate your DNS responses and verify DNS security using
DNSSEC extensions. Make sure the DNS is protected against external hijacks by constantly validating the digitally signed DNS records.
Now create multiple PagerDuty integrations in your Site24x7 account via separate PagerDuty Integration keys. Enable Site24x7 to invoke unique incident workflows in PagerDuty for different set of monitors.
Ensure continued functioning of your Hyper-V environment to manage virtualization solutions from multiple vendors, all in a single console. Gather metrics on hypervisor, VMs, processor, network, storage and more for both your host server and VMs.
RBM recorder version 3.3 released:
When the web application (real browser) monitor is re-recorded and updated, the preference details, viz., Think Time, Page Load Time, Block Domains, and Screen Resolution also gets updated.
bulk actions on your monitor alarms. Pick multiple alarms to
schedule maintenance/assign to a technician/delete multiple monitor outages in bulk.
Filter and view Monitor Alarms for a selected time. View all active alarms by selecting the
Current Alarms time picker. View all the individual outages for monitors that were active and resolved during the past 24 hours by selecting the
Last 24 Hours Alarms time picker.
Export all your existing Site24x7 Monitors with their configurations in a CSV flat file in .txt/.csv file format. Use the exported CSV file to import and (update or add new monitors to the same account) or migrate monitors to a different Site24x7 account altogether.
HTTP/2 enabled in Web Page Analyzer Monitor:
Detect the HTTP protocol (version 1.1 / 2.0) that's used to render your website in browser.
Unified Amazon EC2 Monitoring:
Now you can combine your standard CloudWatch data with the system level performance counters of the agent, to gain true visibility into the resource utilization and performance of your EC2 instance.
Gain complete control over incident management by seamlessly integrating Site24x7 with ManageEngine ServiceDesk Plus On-Premise. Automatically/manually log tickets based on your Site24x7 trouble/down alerts; close issues when resolved and view the detailed incident history in the SDP On-Premise portal.
Read Only Person––An all new Site24x7 User Role included. This role offers read-only access to most of the modules in the Site24x7 account. Additionally, the role enables you to perform actions like
Poll Now, Export & email Reports.
Now you can auto discover all your configured DynamoDB tables and Application Elastic Load balancer nodes, gather standard CloudWatch metrics and complement with our out of-the-box performance reports, dynamic dashboards and versatile alerting capability.
RBM recorder version 3.2 released:
Web Application (Real Browser) Monitor is now available as an Advanced Monitor in MSP Plan.
Our Network Monitoring product is now made generally available. Automatically discover devices in your network and analyze performance of routers, switches, firewalls, and other critical network devices.
Add more subgroups to your monitor group and revisualize the high level architecture of your monitor group in a business view inside the web client. Contextually add/edit/delete subgroups from the business view itself.
All new website defacement monitor released. Now proactively check for the integrity of your website by detecting any modification of the content or critical elements in your web page. Detect any changes and get notified instantly before your customers are affected. Key features include:
Capture defacement of critical HTML elements, viz., Script, Image, Anchor, Iframe and Link in your web page
Identify changes in an HTML element's 'href' or 'src' attributes to a previously unused domain name
Detect changes to the visible text content and get notified instantly.
Automatically detects any dynamic text and script content in the web page; and sets thresholds accordingly. Alternatively, set thresholds manually
Monitor upto 10 web pages of your website in a single monitor configuration.
General availability for AWS ELB and SNS monitoring:
Our AWS monitoring support for classic type Elastic Load Balancer (ELB) and Simple Notification Service (SNS) is now made generally available to all Site24x7 users. Now compliment your CloudWatch metrics with our dynamic dashboards, out-of-the-box reports, and versatile alerting capability.
RBM recorder version 3.1 released:
RBM recorder launcher page revamped to accomodate interactive buttons. Now you can either record a transaction or import a selenium script from a common screen.
Audit Logs: Obtain detailed log records about all the events and user operations applied to your Site24x7 account profile. Identify the various resources and their details including the timestamp, monitor configuration & report setting changes, outages, addition/deletion/modification of monitors or monitor groups, user login information and other detailed parameters.
Advanced Threshold Settings (Strategy): Introduced advanced threshold settings to validate threshold breach and enable trouble status for a monitor. Pick a relevant strategy from among
“Poll count, Poll Average, Time Range, and Average Time” to apply the advanced threshold logic for detecting any threshold breach.
APM Insight .NET Agent Version - 3.0:
Support for Microsoft enterprise library.
.NET agent can track database calls made via Microsoft Enterprise library.
Health Monitor enhancements
Connectivity check issue fixed.
'Fix it' button added to resolve frequently encountered issues like delete apminsight.net.info file and restart the service.
Custom parameter support using Agent API.
For custom instrumented methods, parameter info can be tracked and displayed in HTTP params section in traces.
Agent stability and performance enhancements.
Fixed an issue that caused some applications to crash.
APM Insight Java Agent Version - 3.0:
Smart Sampling - Dynamic In(De)crease sampling factor based on CPU and Memory usage of the JVM.
Offer Site24x7's flexible infrastructure monitoring suite as a service to your customers. Accomodate multiple customer networks of varying sizes under a multi-tenant and "pay as you go" pricing model. Key features include:
Unified login for management
Using Logo and URL for rebranding
High level monitor status across customers
Shared licensing model
Associate MSP Users to manage any customer accounts
Scalable, Cost effective model.
Introduced Alerts Muting feature in Alarms View. In a single click, suppress all Alerts from Site24x7 for a specified time duration.
Introduced a notes field in the inventory widget section of the monitor details page. Now add brief description or troubleshooting notes related to your monitor. Additionally, use
Markdown syntax to format these notes.
Mitigate false alerts in the Web Application (using Transaction Recorder) Monitor by configuring upto 8 locations in the downtime rules.
Now edit location profile, threshold profile, notification profile and email template configured for the monitor from the inventory widget section of the monitor details page.
Provided option in the
Status page form to hide the incident history section and Site24x7 branding from the footer of the status page.
APM Insight .NET Agent - Version 2.9:
Support for custom instrumentation in .NET Agent.
API Manager tool enhancement to configure custom instrumentation via
Feature enhancement in Trace
Trace view now shows total method calls including untracked methods.
Recursive calls and calls made in loop is grouped and the count of recursion is shown.
Fixed Application performance (memory) degradation caused due to dependency gems.
Define HTTP Status Codes that should be considered as UP:
Now customize and define the HTTP Status Codes that should be considered as UP. Set up comma separated HTTP Codes or Status Code ranges separated by a colon for
REST API monitors to determine the status of the monitor.
Notify the User Alert Group via an email whenever an Alarm gets assigned to a technician or an inventory note is added.
AWS Monitoring update:
Site24x7 has expanded its AWS infrastructure monitoring capabilities by extending support for two new AWS services. Now auto discover ELB and SNS topics to monitor key performance metrics, by taking part in the public Beta release.
RUM based global end-user map enabled in the public status page – Now gather insights on the global real user behaviour of your website from the data captured by the real user monitor associated with your status page.
New features added and enhancements made for PHP agent (version 1.2 update):
Agent support extended to PHP 7.0.
PHP agent can now be configured directly from the client.
Agent deletion handling enhanced to prevent false deletion of agents.
Auto upgrade support added.
Auto installation depending on the various PHP versions (version 5.5, 5.6 & 7.0) supported.
DotNet agent (version 2.8 update):
Agent deletion handling enhanced to prevent false deletion of agents.
Issue fixed for agent crashing in 32 bit processes.
Issue fixed for agent not sending data.
Java agent (version 2.9 update):
Agent deletion handling enhanced to prevent false deletion of agents.
Issue fixed for EJB3 tracker creation failure.
Background transactions default thresholds adjusted to increase accuracy of monitoring.
Revamped Status Page:
Now achieve timely, accurate, and transparent status reporting with Site24x7's revamped status page. Key enhancements include:
Announcements: Make announcements in the Status page to share important service related information with all your users. Display announcements for a preset time period.
New design theme facilitates simplified navigation inside the status page.
Customize the logo, URL, and footer notes to promote your brand image and ensure easy accessibility.
Ensure full data refresh for Home, Web and Server monitor list dashboards. These dashboards will auto-refresh every 5 minutes.
Mitigate false alerts by configuring upto 8 locations in your downtime rules. This has been enabled for the following basic monitors, viz., URL, PORT, DNS, Ping, POP, SMTP Service, SOAP, REST API and FTP Service Monitor.
Restricted monitoring from selected locations enabled – Now whitelist only those location IPs that are configured in your location profiles.
Summary Report for
Monitor Groups: All new summary report for monitors and monitor groups released. Now quickly gather the availability and performance data of a monitor/type/group in a tabular report.
Now associate an individual monitor to multiple monitor groups while setting up your monitor configuration.
Ensure the Alert Logs are automatically updated during the
alerts suppression of your monitor.
All new NOC dashboard: Now switch between your existing Home-Monitors listing view and a brand new icon view for a customized NOC dashboard. View real-time status of all the monitors of your account in a single dashboard without scroll. Fit in upto 10K monitors in a single screen.
Modify the first level dock icons on your Site24x7 control panel. Use the edit button to specify the icons that need to be shown/hidden from the dock.
Gain complete control over incident management by seamlessly integrating Site24x7 with
ManageEngine SDP On-Demand. Log tickets based on your Site24x7 trouble/down alerts; close issues when resolved and view the detailed incident history in the SDP On-Demand portal.
Start monitoring your
OS X servers with Site24x7 - Get inputs on CPU, memory, disk usage, and more in a single dashboard. Stay instantly notified on downtimes and outages via email, SMS, and voice call.
Gain better visibility over your domain resources by ensuring
frequent auto discovery of any new resources being deployed and monitoring them successfully.
Dependent Resource Configuration for Monitor Groups: Achieve false alert suppression for monitors in a monitor group by associating the monitors to a dependent resource. Alerts for the monitors in the monitor group can be suppressed optionally based on the dependent monitor's down/maintenance state.
alert email with a brand new responsive design layout introduced - gain instant visibility into all the critical metrics that matter the most for your business.
Browser Push Notifications:
Introduced native browser push notification support for Site24x7 status alerts in Chrome, Firefox, Safari, and Opera browsers.
New features added and enhancements made for Java agent (version 2.7 update).
Auto installer option made available for standalone servers (currently supported in Tomcat, Jetty, JBoss EAP, JBoss AS & Wildfly).
Built-in troubleshooting options enabled.
Issues with support for Play framework 2.5 fixed.
New features added and enhancements made for
PHP agent (version 1.1 update)
Support enabled for all FPM based servers such as Nginx and lighttpd.
installer made available which supports FPM based servers.
New Metric tabs added to client to monitor errors and exceptions.
New usability enhancement made to client which allows users to click on any data point on a graph and get a detailed picture of all transactions that ocurred in that time period.
ManageEngine AlarmsOne integration: View and manage all your Site24x7 application alarms centrally in a single console–generate intelligent and actionable activity for each application alarm that AlarmsOne collects.
Start monitoring your FreeBSD servers with Site24x7 - Get inputs on CPU, memory, disk usage, and more in a single dashboard. Stay instantly notified on downtimes and outages via email, SMS, and voice call.
Out of the box support for new components: Redis, Memcache, Informix and custom components. Get insight into the time taken by components like Redis or Memcache and users can define their own package with custom component name that they want to monitor.
Custom instrumentation through Java Annotation supported. Users can import Site24x7 API and include custom classes and methods using Java Annotations.
.Net Agent - single MSI support: regardless of application type (32 bit or 64 bit), users can monitor the application with the single agent, thus avoiding installing application specific agent.
Bug Fixes and Improvements:
Android App updated to version 3.2 with support for GCM based push notification. Multiple devices can receive push notifications for same account.
iOS App: Sub user module permission support. Multiple devices can receive push notifications.
APMInsight : Logging framework changed in Java agent
IIS Monitoring launched - Proactively monitor the availability and performance of IIS Servers
MS SQL Monitoring launched - Critical SQL performance data to address server issues faster
Mobile APM (Beta) for iOS launched
APMInsight : Java Agent - support for Play framework
APMInsight : Java Agent - support for Spring framework
APMInsight : .Net Agent API Manager and tools for custom instrumentation of .Net web applications supported
APMInsight : .Net agent - profiler and memory optimization done
Mobile APM Beta launched - Gain deep, real-time insights on mobile apps
APMInsight : Java and .Net agents auto upgrade and manual update from webclient supported - Java and .Net agents now has a provision to auto upgrade to the new versions available at the scheduled date / time defined by the users.
Mobile APM Beta launched - Gain deep, real-time insights on mobile apps
Real User Monitoring (RUM) Beta launched - Gain complete visibility into the lifecycle of a webpage
APMInsight : JVM Monitoring supported - Java Agent now has the capability to monitor and report the performance (cpu, memory, GC and thread details) of the JVM in which it resides.
Introducing Resource Monitoring for servers. Now Auto Discover and monitor server ports and URLs
Introducing Event/Sys logs for your Windows and Linux servers
Site24x7 website performance benchmarks launched
Launching REST API monitoring. Now monitor the availability and performance of your REST-ful URLs
Enhanced Site24x7 authentication functionality with Zoho Single Sign-on. Now experience a host of advantages:
Enhanced Security using Two Factor Authentication
Authenticate using your Active Directory via SAML Authentication
Enable IP based restriction to access the account
Access the broad feature set of Zoho.com using your Site24x7 credentials
Introducing Root Cause Analysis report for Windows and Linux server monitoring - Get insight into server downtimes
Site24x7 launches partner program to expand cloud application performance management ecosystem
Site24x7 app for iPhone is enhanced with
Poll Now option and a refreshing new interface
Industry-first app launched that turns Android mobile devices into carrier-specific monitoring locations
VMware Monitoring using vCenter
APMInsight: Background Transaction Support, Components Split up Support and Transaction drop feature in .Net agent introduced
APMInsight: Automatic transaction renaming feature in .Net agent introduced
Revamped Add Contact page
APMInsight: Http Parameters supported in trace page with option to obfuscate configured parameters
Introducing Getting Started Wizard - Simplify the monitor creation process
Enhanced false alert protection for Server Monitoring - Network Sanity Check introduced to check the availability status of our network before sending out alert notifications
Bulk Threshold Edit option for ease of configuring and constantly updating your server monitor thresholds
Enhancement to the On-Premise Poller
Server Monitoring Agent is upgraded with the new ‘heartbeat check', to ensure agent-server communication every 1 minute, thus avoiding triggering of false alerts due to any intermittent network failures
DNS Monitoring will support CNAME to Domain resolution
Site24x7 mobile site will now have option to switch to desktop view
Web application (real browser) monitor supports recording and monitoring of "close window" actions by name, index and title
The Water fall chart in the Web Page Analyzer monitor will show the data pertaining to the time slot you select during the current day's polling
Launching free Cloud service to monitor On-Premise monitoring products
Web Application (Real Browser) monitor - Intelligent Capture functionality
APMInsight: Skip application feature with option to filter the application from config UI in .Net agent
APMInsight: Error transactions captured and supported
APMInsight: .Net Agent multi-instance support
APMInsight: Trace page UI revamp
APMInsight: PDF report generation for all pages
Launching Site24x7 Web Application (Real Browser) monitor
Public and Private Cloud Monitoring
New server locations added in Beijing, Qingdao and Hangzhou in China
Launching beta for Web Application (Real Browser) monitor
Server monitoring now supports bulk installation of Site24x7 Windows agent
New server locations added in Vienna, Zurich, Warsaw, Bucharest, Moscow
Industrys First End-to-End Application Performance Monitoring Service Launched
Agent based Linux Server monitoring launched
Enhancements to Status View and Operations Dashboard. Major changes include
Introducing Microsoft Exchange server monitoring - Monitor availability and performance of each server role (Mailbox, Hub Transport, Client Access, Unified Messaging, Edge) in your Microsoft Exchange deployment
Introducing support for Instant Messenger alerts - Receive downtime alerts to your favourite IM account
Enhanced false alert protection- You will not receive a false alert when there is a network outage at our end
Introducing Site24x7 plugin for WHMCS
Introduced support for voice alerts
DeskApp brings downtime alerts directly to your desktop
New metrics added to server monitor
Memory Page Fault
Memory Page In
Memory Pages Output
Improvements to Schedule Reports functionality
Measure your end user satisfaction with Apdex Scores
Introducing Process, Services and Network Utilization Monitoring for Windows servers
New enhancements to Server Monitoring with the introduction of Process monitoring, Services monitoring and Network Utilization monitoring functionality
Process Viewer, Service Viewer and Event Log tools added under monitor details page of server monitor
Use your own Name Server to resolve your domain while adding a website monitor
For Web Page Analyzer monitor, the waterfall chart depicting the response & load times of each element in a webpage is extended to Secondary locations as well
Schedule Maintanance can now be configured for an entire Monitor Group at one go, instead of marking maintanance for individual monitors
Exclude maintanance window while generating availability report
Configure response time thresholds for each individual monitoring location.
One more monitoring server added in Tokyo-Japan. This is in addition to our already existing Nagano location.
Publish your website monitoring reports
All selected locations' option added under Downtime Configuration
Free Site24x7 app for Android launched
Free Site24x7 app for Android launched
Root Cause Analysis functionality introduced
Two new enhancements for Tools section
Web Application dashboard will now show both response time and transaction time
Improvements made to FTP RTT monitor by supporting SSL/TLS support
5 more monitoring locations added to our global monitoring network (Atlanta-US, Toronto-Canada, Brussels- Belgium, Sydney-Australia, Auckland-New Zealand)
The Site24x7 REST APIs now support JSON output format. This is in addition to XML format already supported
FTP Server Monitoring Introduced
Comprehensive DNS Analysis Tool
Ability to export website performance reports as PDF
Three New Monitoring Locations Added - Mumbai (India), Istanbul (Turkey) and Israel
Analyze Web Page monitor is now renamed as Web Page Analyzer
Improvements to URL Response Time
SSL Certificate Check Tool
Site24x7 reporting UI is revamped
Share your website uptime and availability results via Twitter and Facebook
Support Traceroute from Multiple Locations Added
Multi-user Management Support for Professional Account Included
Two New Monitoring Locations Added - Pheonix (USA) and Montereal (Canada)
Role-based Multi-User Management
Monitor SSL Certificates
Multi-location monitoring support for SMTPS, POP3S and IMAPS
Support for Contact Groups
Automate Corrective Actions
Send Alerts at Pre-configured time periods
Persistent Downtime Alerts Notification
Billing Contact Information
Editable Email Templates
Schedule Monthly Reports
Site24x7 Client Revamped
Traceroute tool introduced
API provision to set User Agent, headers and authentication credentials while adding the monitor
New monitoring locations added : New York, Los Angeles, Denver, Kansas, Munich (Germany)
Standard and Professional accounts have been merged
Case sensitive content matching supported in website and web application monitoring
Regular Expression based content matching supported in website and web application monitoring
Ping monitoring to monitor Server and Network availability
DNS / Port / SMTP / POP monitoring can be done from Worldwide locations
Invoice can be seen in the Account->Billing section
New Tools to validate Links, Speed report, Code Cleaner etc
Site24x7 introduces various new tools like Server Header, Link Checker, Code Cleaner, HTML Validator, Link Explorer etc
SLA reports can be made public via Portal Integration
Price calculator to calculate prices of various monitoring
New monitoring locations added : Spain, Hongkong, Sao Paulo (Brazil)
Free Site24x7 app for Android launched
Major Technology upgrade for Multi Location Website Monitoring
We added support for an additional SMS Service provider named BulkSMS
Resend SMS if SMS delivery failed in first attempt
Monitor Web Applications from multiple locations. Previously this was restricted to only website monitoring
iPhone client improved for Enterprise Edition to include Monitor Groups in the default view
New monitoring locations added : Virginia, Ireland, France
Free Site24x7 app for Android launched
Improved support for Re-branded Resellers
Introduced Traceroute for Professional accounts when the site is down
Minor technology upgrade for Website Monitoring
Now we accept payment via Paypal and AMEX
You can now add custom HTTP headers in Website and Web application monitoring
For IT folks, you can now monitor the throughput of your server. Useful to see server performance across website page changes
The website details page will now feature the website speed for various modem speeds
Uptime buttons to showcase your website reliability
Ability to integrate Site24x7 data into your intranet portals
iPhone client for your Site24x7 account
Option to mark downtime as maintenance
Site24x7 Affiliate and Referral Programs
Option to mark trouble as Downtime
Regular Expression based content matching supported in website and web application monitoring
Website Monitoring at 3-minute intervals
Option to specify custom user agent and HTTP headers
Site24x7 Re-branded Partner program
SLA Monitoring Enhancements
Port, POP and SMTP Service Monitor
Website Monitoring location in India
Support for Chinese Simplified, French, German, Spanish & Japanese Languages
Website Monitoring locations in China and Japan
Introducing Site24x7 Enterprise Account - new user package
More monitoring locations added to our global monitoring network