Help Administrative Actions Adding a Monitor Veeam Enterprise Manager monitor

Monitor Veeam Enterprise Manager

Veeam Backup Enterprise Manager serves as a centralized management platform, functioning as a hub for monitoring and controlling various backup jobs across multiple Veeam backup servers. Using Site24x7's Veeam Backup Enterprise Manager monitoring, you can monitor all your Veeam backup jobs and get notified about job failures, completion status, or any other relevant updates to safeguard your data integrity and prevent loss.

Table of contents


  • Currently, We monitor backup jobs of virtual machines from the below platforms only:
    • VMware vSphere VMs
    • Microsoft Hyper-V VMs
    • VMware Cloud Director
  • Ensure you have Veeam Enterprise Manager, as monitoring solely from the Veeam Backup Server isn't supported currently.

Add a Veeam Enterprise Manager monitor

  1. Log in to your Site24x7 account.
  2. Go to the Admin tab and select Veeam Enterprise Manager (under Virtualization) on the Add Monitor page.
  3. Specify the following information to add the Veeam Enterprise Manager monitor:
    • Display Name: Provide a display name to identify the Veeam Enterprise Manager monitor.
    • Veeam Enterprise Manager Hostname/IP Address: Specify the IP address or domain name for the Veeam Enterprise Manager host.
    • Port: By default, the port for an API is 9398. Specify the designated port number of the managed host.
    • Check Frequency: Choose the required polling frequency from the options available in the drop-down list.
    • Location Profile: Select the Location Profile from the drop-down list from where Veeam Enterprise Manager can be monitored. To learn more, refer to the documentation on Location Profiles.
    • Associate with Monitor Group(s): Select a Monitor Group from the drop-down list to logically group your monitors. To learn how to create a group for your monitors, refer to Monitor Groups.
  4. Veeam User Credentials: Choose the appropriate credentials stored in the Site24x7 Credential Profile or add new ones.
  5. Specify the details for Configuration Profiles:
    • Tags: Associate your monitor with predefined Tag(s) to help organize and manage your monitors creatively. Learn how to add Tags.
  6. Specify the details for Alert Settings:
    • User Alert Group: Select the user group that needs to be alerted during an outage. To add multiple users to a group, see User Alert Groups.
    • On-Call Schedule: Choose an On-Call Schedule from the drop-down list to stay updated via notifications in case of any incident or outage. Learn how to use an On-Call Schedule.
    • Notification Profile: Choose a Notification Profile from the drop-down list or select the default profile available. A Notification Profile helps to configure when and who gets notified in case of downtime. Refer to Notification Profiles to create a customized Notification Profile.
  7. Third-party Integrations: Associate your monitor with a preconfigured third-party service. This lets you push your monitor alarms to selected services and facilitates improved incident management. If you haven't set up any integrations yet, navigate to Admin > Third Party Integration to create one.
  8. Click Save.


To verify the accessibility of the Veeam Backup Enterprise Manager from the On-Premise Poller server, follow the steps provided below:

Using a web browser

Enter the provided sample URL below to send an unauthorized GET HTTP request to the base URL of the Veeam Backup Enterprise Manager REST API.

URL : https://<Enterprise-Manager>:9398/api/

The server provides links for initiating a new logon session in the response body, as shown below.

<Link Href="" Type="LogonSession" Rel="Create"/>

Using cURL and wget

For unauthorized requests, use -k and --no-check-certificate for cURL and wget.
If you are using a proxy, add the config in cURL and wget.


curl -k https://<Enterprise-Manager>:9398/api/
-k -> Allow insecure server connections when using SSL

The server provides links for initiating a new logon session in the response body, as shown below.

<Link Href="" Type="LogonSession" Rel="Create"/>


wget --no-check-certificate https://<Enterprise-Manager>:9398/api/
--no-check-certificate -> don't validate the server's certificate

Open the index.html file or locate the file downloaded using wget. Then, check the file's contents as follows:

<Link Href="" Type="LogonSession" Rel="Create"/>

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Help Administrative Actions Adding a Monitor Veeam Enterprise Manager monitor