Help Docs

Layer 2 Maps

Tracking a network's connections and monitoring each of its nodes and links requires mapping tools that are capable of discovering the various layers of that network. Site24x7's Layer 2 Maps help network professionals get a detailed view of the physical interconnections existing in their networks.

Layer 2 (or data link layer) maps discover port-to-port connections and linking properties.  

The Layer 2 Maps view

  1. Log in to your Site24x7 account.
  2. Navigate to Network > Layer 2 Maps.
  3. Here, you can create and view Layer 2 network maps as well as rediscover, edit, and delete maps.

Discovery mechanisms

Site24x7 discovers and maps Layer 2 networks based on the following protocols and discovery mechanisms:

  • Address Resolution Protocol (ARP): ARP is used to map an IP address to a physical address or media access control (MAC) address that is recognized on the local device. ARP is mainly for Layer 3 switches and routers.
  • Cisco Discovery Protocol (CDP): CDP is used to share information about Cisco devices that are directly connected. If your device is a Cisco device, we recommend using CDP for discovery. 
  • Forwarding Database (FDB): The FDB table is used by Layer 2 devices to store the MAC addresses that have been discovered and the ports on which those MAC address were discovered. In general, switches are discovered using the FDB.
  • IP route: IP routes are routes taken from a routing table. Routing tables contain the necessary information for forwarding a packet along the best path toward its destination. Common routers and switches are discovered using an IP route.
  • Link Layer Discovery Protocol (LLDP): LLDP is used to advertise the identity, capabilities, and neighbors on a wired LAN ethernet. 

Creating Layer 2 maps

  1. Navigate to NetworkLayer 2 Maps.
  2. To create a new map, click the plus + icon beside Layer 2 Maps or click Create New at the top-right corner. In the Create Map form that opens, enter the following:
    • Map Name: Enter a name to identify your map.
    • Discover From: Select Devices if you wish to discover and create a network map using a network device that is already being monitored. Select a device from the drop-down menu. If the device is not yet being monitored by Site24x7, select IP Address and, in the box that appears below, enter the IP address of the device you wish to discover and map.
      Note: The device will be added for monitoring if it is not being monitored already. 
    • IP Filters: Enter the start and end IPs of an IP range you want discovered. You should add a minimum of one IP range and can add more by clicking +.
    • Credentials: Choose the credentials to use from the drop-down list. You can choose multiple credentials and add new credentials as well by clicking + next to the drop-down list.
    • Discovery Mechanisms: Select appropriate discovery mechanisms from the drop-down list. Selecting FDB or LLDP will automatically select ARP along with it. Always select an additional discovery mechanism while choosing ARP. 
    • Location Profile: Select the On-Premise Poller from which the map has to be discovered, which should be an On-Premise Poller installed in the same network as the device. 
  3. Click Discover.
  4. Your map will be created with icons depicting the various devices in your network. Layer 2 mapsFigure 1. Discovering a Layer 2 map.
If your map is not discovered properly, check these troubleshooting steps.

Edit Layer 2 maps

  1. Navigate to Network > Layer 2 Maps
  2. Hover over the map which you would like to edit. You will see options to Rediscover, Edit, or Delete. Click Edit
    Editing layer 2 maps
    Figure 2. Edit a Layer 2 map. 
  3. Alternatively, you can click the map that needs to be edited and click Edit on the top-right corner. 

Understanding the discovered Layer 2 maps

  • Discovered and monitored devices are displayed as colored icons according to their status, as shown in the table below. Devices that are not monitored in Site24x7 yet are displayed as dark gray icons (Figure 3). 
    Color Status
    green status Up
    Down status Down
    Trouble status Trouble
    Critical status Critical
    Configuration error status Configuration Error
    Discovery in progress Discovery in Progress
    maintenance status Maintenance
    suspended Suspended
  • Hover over a node to view basic device details for the device. You can also view the direction of traffic flows as shown in Figure 4
  • Clicking a node opens the Device Details tab on the right-pane. 
  • Right click on a node and click View Connections to view the devices directly connected to it as a separate view. Click Back in the Connections View to go back to the previous view. 
  • Right-click the node and select Monitor Summary to navigate to the monitor summary page. Performing a right-click on an unmonitored node will show +Add Monitor. Clicking this will open the Bulk Add Devices form where you can see all the unmonitored devices present in the Layer 2 map. Select the required devices and click Start Monitoring to add the device as a monitor in Site24x7. Hover over the links to view the Operational State, Admin State, In Traffic (bps), Out Traffic (bps), In Speed, and Out Speed of the interface.
  • View the status of nodes and links as green, red, or yellow, which denote that they're Up, Down, or in Trouble, respectively.
  • View links between network devices turn red or yellow when the connected interface is Down or in Trouble.
  • Click Rediscover to obtain the latest status and data of the devices and interfaces (Figure 3, marked as 1). If there are new devices in the network, they will also be added. 
  • You can also edit a map and change IP ranges, credentials, and discovery mechanisms (Figure 3, marked as 2).
  • Search by Device Name or IP Address in the search bar on the top-right corner (Figure 3, marked as 3). Press Enter to go to the next matching node or Shift + Enter to go to the previous node. You can also use the down and up arrows beside the search bar to look through the searched nodes.
  • Click Open Map Inventory (Figure 3, marked as 5) to view all the devices on the Layer 2 map. You can Search using Device Name, IP Address, or Device Type in the search bar. On hovering over a monitored device in the Map Inventory, you can view the info icon beside the device. Clicking this will open the Device Details in the right pane. Hovering over an unmonitored device in the Map Inventory will display a plus + icon beside the device. Clicking this will open the Bulk Add Devices form where you can see all the unmonitored devices on the Layer 2 map. Select the required devices and click Start Monitoring to proceed. 
  • Hover over a device to check the Ping response of a device and view its Traceroute from the map.
    Viewing Layer 2 map
    Figure 3. Viewing the Layer 2 map.

Bulk add devices

  1. Navigate to Network > Layer 2 Maps
  2. Click the required map. To add the unmonitored devices to Site24x7, click Add All on the top-right corner (Figure 3, marked as 4). You can also hover over an unmonitored device and click Monitor Now. Alternatively, in the Map Inventory, hover over an unmonitored device and click the plus + icon that is displayed beside it. 
  3. In the Bulk Add Devices pop-up, select the Credentials to be used from the drop-down for each device and click Start Monitoring

    Figure 4. Bulk Add Devices. 

Related articles

Was this document helpful?

Would you like to help us improve our documents? Tell us what you think we could do better.

We're sorry to hear that you're not satisfied with the document. We'd love to learn what we could do to improve the experience.

Thanks for taking the time to share your feedback. We'll use your feedback to improve our online help resources.

Shortlink has been copied!