Help Network Monitoring Device Templates

Device Templates

Once you've added a network monitor, you can keep track of all the performance metrics of critical network devices such as routers, switches, and firewalls using SNMP. You can also assist network teams to visualize, monitor, optimize, and manage network devices and interface performance. An important step is selecting a suitable device template, as it describes the device for the network to recognize. 

Site24x7's device templates contain a predefined set of monitoring parameters for each network device type. Exclusive templates are available for each vendor, and Site24x7 supports more than 450 vendors. You can also create new templates and add them as custom templates to the existing set of 10,000 default templates.

Site24x7 categorizes and lists device templates into different types:

  • Generic templates natively available in Site24x7. 
  • Custom templates that users create.
  • Global templates that are custom templates created by the users and shared for other Site24x7 users.
  • Admin templates (only for MSP users), which are custom templates created by MSP admins.

Additionally, our Custom SNMP Monitoring allows monitoring any device and any attribute in that device with the support for custom device templates and custom performance counters.

Here is the video to demonstrate device templates:


Where can I use device templates?

Get to know where to use device templates.

Working with device templates

Where can I view device templates?

Both default and custom templates are listed in the Device Templates  view. It is easy to navigate them as the option is available on the main Network  window.

  1. Log in to your Site24x7 account.
  2. Click Network > Device Templates.

How can I add a device template?

If there is no preset template corresponding to your device, you can create one based on your need.

  1. Log into your Site24x7 account. 
  2. Navigate to Network > Device Templates
  3. In the Device Templates  screen, click Add Device Template, located at the top right corner of the screen, and enter the following:
    • Device Template: Provide a name to identify the template.
    • Share this template globally with other Site24x7 users: Toggle Yes if you wish to share your custom template across Site24x7 users. 
    • Vendor: Pick a vendor from the drop-down menu or add one by clicking +.
    • Category: Select the category to which the device belongs. You can also add a new custom category by clicking +. In this case, you'll have to add a Parent Category  first, and then the Category  will be a sub-type of the Parent.
    • Device Identifier: Enter the System Object Identifier (SysOID).
    • Performance Counters: To add custom performance counters, click the button. The performance counters can be scalar, tabular, or you can also view them as a table. 
      • In the MIB Browser, select GENERIC MIBS or CUSTOM MIBS.
        • Generic MIBs: These are available by default in Site24x7. Select the Vendor and the MIB from the drop-down list.
          Add custom performance counters
          Figure 1. Generic MIBs
        • Custom MIBs: You can upload MIBs from your system and use them to add custom performance counters.
          • On-Premise Poller: Selecting an On-Premise Poller will list all the MIBs inside the folder Poller-home/NetworkPlus/mibs. Select the On-Premise Poller, which stores the MIB files you've uploaded. If you select Recently Viewed, all the recently used MIBs will be shown.  
          • MIB: Select an already uploaded MIB from the drop-down menu. 
            If you click Upload MIB,  select files and upload them from your computer on the Upload MIB  screen. Also, select the On-Premise Poller, which has to store the MIB files.
            Upload MIB screen
            Figure 2. Uploading MIBs in the Upload MIB screen
            If you click on Delete MIB, you can select a MIB file that you wish to delete and click Delete.
      • Scalar Performance Counters: Add scalar performance counters by entering the values for SNMP OID, Name, Description, Unit, Type, and Format Value. You can either enter them manually or use the in-built MIB browser to do the same.
      • Tabular Performance Counters: Add tabular performance counters by entering the values for SNMP OID, Name, Description, Unit, Type, and Format Value. You can either enter them manually, or use the in-built MIB browser to do the same. By selecting a table on the MIB, you can directly create a Table View  that includes all the corresponding tabular performance counters. Toggle Yes  for the Show in Monitor Summary Page  field if you wish to show the performance counters on the Monitor Summary  page. 
        Save Absolute: This option is available for scalar and tabular performance counters and is useful for counter type OIDs. When toggled to No, this will fetch the value as the difference between the last two polls. To fetch the value from all data procured, toggle to Yes.
      • Table View: A table view displays selected performance counters as a table. Provide a name, and select the tabular performance counters that have to be displayed as individual columns in a table. You can also select a table directly from the MIB and view it here.
        A table can contain a maximum of nine columns, while the rest will be added as individual tabular performance counters.
        Column of the Table View to be displayed in the Alert: Select a column name to include in the alerts generated so you'll clearly see which tabular performance counter in the table has generated the alert.
        For example, consider a table view with two tabular performance counters (columns), namely Sensor Failures  and Sensor Description. If you select the Sensor Description  column, then your alert will be: Sensor Failures-.3 for (Power Supply 2 Sensor) exceeds 5 units.
      • Show in Monitor Summary Page: Toggle Yes  to select if the performance counter has to be displayed on the monitor summary page.
      • Click Add. Then, click Save.
         Add performance counters-table view
        Figure 3. Adding Tabular Performance Counters.
    • Table View: View a consolidated table of tabular performance counters you added to the table (while adding custom performance counters). You can create an all-new Table View  from here if you haven't created one yet.
    • Custom Monitor Metrics: You can configure monitor-level metrics for your device type by providing a custom performance counter. Click Configure Custom Monitor Metrics. In the Custom Monitor Metrics  window that pops up, select the custom metrics for the performance counters of CPU Utilization, Memory Utilization, Manufacturer, Serial Number, Model Name  and System Uptime (hours)  from the drop-down menu. You can also Test before adding them.
      Configuring Custom Monitor Metrics
      Figure 4. Configuring Custom Monitor Metrics.
      CPU and Memory Utilization can only be numeric values, while the rest can be either numeric or string.
    • Show in Monitor Summary Page: If you've selected this in the Add Performance Counters  tab, you'll view the performance counters that'll be displayed on the monitor summary page. You can also add more to your desired performance counters and tables, if needed.
  4. Click Save to save the custom template. Click Save and Associate to associate the template to a set of network devices.

How can I edit a template?

You can edit a default template or your custom template to support new device types. For this, you need to edit specs such as the Category, Device Identifier, and Performance Counters.

  1. Log in to your Site24x7 account.
  2. Navigate to Network > Device Templates.
  3. On the Device Templates  page, click the Edit icon pencil icon under Action  against the template that needs to be edited.
  4. Once the Edit Device Template  window pops up, edit the existing parameters.
  5. Follow step 3, as in the previous section to edit any of these fields.
  6. Click Save or Save and Associate to associate the template to a set of network devices.

Editing a device template
Figure 5. Editing device templates.

How can I delete a template?

You can delete your custom templates or even the default templates that were edited. Once deleted, these are listed back as original default templates.

  1. Log in to your Site24x7 account.
  2. Navigate to Network > Device Templates.
  3. On the Device Templates  window, click Delete icon the trash bin icon beside the template that needs to be deleted.
  4. In the Delete Device Template  pop-up, confirm your deletion again. 
  5. Click Delete.

Delete device tempaltes
Figure 6. Deleting device templates.

How can I associate a device template to a network monitor?

You can easily associate a device template to a Network monitor by knowing the category and template type.

  1. Log in to your Site24x7 account.
  2. Click Network > Network Devices.
  3. Click the Network Monitor to which a template should be associated and click the Edit option from the hamburger icon near the device name.
    Edit Network Device Monitor
    Figure 7. Edit Network Device Monitor.
  4. You will be redirected to the Edit Network Device Monitor  window. Click Associate Device Template beside the Type  field.
    Associate Device Template for a network monitor
    Figure 8. Associating Device Templates.
  5. In the window that pops up, select the device category from the drop down and then select your required template.
  6. Click Save.
The device template will be associated with your network device from the next poll.

How can I associate device templates in bulk?

  1. Log in to your Site24x7 account.
  2. Navigate to Network > Settings > Bulk Actions > Bulk Update Device Templates.
  3. In the Bulk Associate Device Template  window, select the device category and a list of devices from the Device List.
  4. Select the Template Category.
  5. Use the toggle button to select the Template type.
  6. Select the Template Name to associate in bulk from the drop-down.
  7. Click Associate to associate the template to a set of network devices. Click Associate and Overwrite to associate and replace the performance counters of the previously associated device template, if any.
    Bulk associate device templates
    Figure 9. Associating Device Templates in bulk.

Troubleshooting Tips

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Help Network Monitoring Device Templates