Help Prompt Action

Prompt actions in NCM Device Templates

Site24x7's Network configuration manager (NCM) feature automatically takes device configuration backups without manual intervention. NCM Device Templates define the commands to periodically connect, back up, restore, or perform other configuration-related operations on a device. To perform these operations, the On-Premise Poller connects to the device using protocols like SSH, SSH-SCP, SSH-TFTP, TELNET, and TELNET-TFTP.

However, while backing up device configurations, some commands on the terminal may require additional user input (or confirmation). It could be the tap of an enter button or a yes/no response, without which the configuration backup won't proceed any further.

So you need to define the action to be performed for commands that require user input along with the backup command on the appropriate NCM Device Template. This is called a Prompt Action and can be set for each command, if required. You can set a Prompt Action on the NCM Device Templates page by editing the appropriate device template.

Learning about Prompt Actions

Let us consider an example given in Figure 1. Here, after question "Do you wish to proceed (y or n)?:", an answer needs to be provided ("y" to proceed further). The action following the prompt ")?" needs to be defined so that the operational flow in NCM can continue unhindered. 

Prompts and their corresponding Action IDs

Here's a list of Prompts and the corresponding Prompt Action IDs to help you get started. However, if you cannot find a relevant action ID for your prompt, please get in touch with us at support@site24x7.com to add the values.

Serial Number

Prompt

Prompt ID

Command

1

[confirm]
yesActionId

ImageDownloadPromptAction1

ImageDownloadPromptAction2

scriptExecutionActionId
LF

2

[yes/no]
yesActionId

ImageDownloadPromptActioni2

scriptExecutionActionId
yes followed by LF

3

y/n
yesActionId
 y
scriptExecutionActionId

AlaxalaActionId

BrocadeActionId
y followed by LF
Alaxala1230ActionId

hitachiActionId
y followed by CR and LF

4

yes/no
 yesActionId

scriptExecutionActionId
yes followed by LF

5

[y/n]
hpActionId
y

6

[y/n]
RadwareActionId
n followed by LF

7

(y/n)
HirschmannSwitchActionId

DellActionId
y followed by LF

8

[Y/N]
H3CSwitchActionId
Y followed by LF

9

[Y/N]
3comActionId
y followed by CR and LF

10

(y/N) 
CiscoWLANControllerActionId 
y followed by LF

11

(y/n) ?
nortel8600ActionId
y followed by LF

12

(y/n) [n]?
catOSActionId
y followed by LF

13

(yes,no) [no] :
3comActionId
yes followed by CR and LF

14

?[Yes
dlinkActionId

scriptExecutionActionId
 y(y)

15

(YES):
packerShaperActionId
yes followed by CR and LF

16

[Y]>
IronportId
y followed by LF

17

No]):
necActionId
y followed by CR and LF

18

[y]
FiberhomeId
y

19

]?
scriptExecutionActionId

EnterasysActionId
LF

y followed by LF

20

continue
hpActionId

scriptExecutionActionId
LF

21

Continue ->
CiscoVPNConcentratorActionId
 q (q)

22

continue....
CiscoWLANControllerActionId
 LF

23

continue
nortelPPActionId

RadwareActionId
 $32 (hex Value)

24

All
dlinkActionId
a (a) 

25

Allllaa
scriptExecutionActionId

26

completed
yesActionId
 LF

27

done.
foundryActionId

scriptExecutionActionId
CR and LF
 

28

Done.
H3CSwitchActionId
LF

29

OK
TransPortWirelessrouterId
CR and LF 

30

--More--
yesActionId

foundryActionId

nortelPPActionId

EnterasysActionId

CiscoWLANControllerActionId

NortelContivityActionId

RadwareActionId

scriptExecutionActionId
Blank Space ($32) as a hexadecimal value

31

-- More --
yesActionId

scriptExecutionActionId

32

---(more)---
yesActionId

scriptExecutionActionId

33

--- more ---
yesActionId

netscreenActionId

scriptExecutionActionId

34

---MORE---
yesActionId

35

---more---
yesActionId

36

-- MORE --
hpActionId

scriptExecutionActionId

CanogaPerkinsActionId

37

----More
scriptExecutionActionId

38 

next line :
hpActionId

scriptExecutionActionId

39 

notes:
3comActionId
Configuration backed up by NCM followed by CR and LF 

40

TFTP Server:
hpActionId
LF

41

Press any key to continue
(Q to quit)
AlaxalaActionId

AlaxalaActionId

Alaxala1230ActionId

scriptExecutionActionId
CR and space
 

42

enter key):
H3CSwitchActionId
LF

43

[Yes/ press any key for no]....
DellActionId
y followed by LF

44

File uploaded successfully
H3CSwitchActionId 
LF

45

saved configuration successfully
H3CSwitchActionId
LF

46

byte
AlaxalaActionId

scriptExecutionActionId
LF

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Help Prompt Action