Help Docs

GenAI capabilities

Explore the GenAI capabilities that power smarter, faster decision-making.

Ask Zia

Ask Zia is a conversational chatbot that lets users quickly retrieve information from Site24x7 across alarms, reports, outages, and other monitoring views without navigating through multiple pages.

Zia Assistant

Zia Assistant helps reduce repetitive operational effort by using natural language prompts to generate IT automation scripts, create log patterns from sample logs, and build custom plugins, making advanced configurations faster and easier.

Zia Settings

Zia Settings is the central configuration hub for all Zia-related capabilities in Site24x7.

Zia Agents and Solutions

Zia Agents extend Zia’s intelligence into action by executing workflows based on predefined system instructions or custom runbooks. They analyze monitoring data, recommend probable root causes, and automate suggestions to operational scenarios, ensuring faster and more consistent outcomes.

Was this document helpful?

Would you like to help us improve our documents? Tell us what you think we could do better.


We're sorry to hear that you're not satisfied with the document. We'd love to learn what we could do to improve the experience.


Thanks for taking the time to share your feedback. We'll use your feedback to improve our online help resources.

Shortlink has been copied!