Starter Web
Best suited for bloggers.{{currencySymbol()}}{{pricing("starterWeb.packCost")}} /mo
{{currencySymbol()}}{{pricing("starterWeb.yearlyPrice")}}/mo(paid annually)
- Upto 10 Websites
- 1 min Poll Frequency
- Upto 1 Synthetic Web Transaction
- 100K RUM Pageviews & 1 site
- Select from over 90+ Locations
- 50 SMS/Voice Credits Per Month
- Standard Support
- Multi-user
- Third party integration
- Server/Network
- APM
Pro Web
For small businesses.{{currencySymbol()}}{{pricing("proWeb.packCost")}} /mo
{{currencySymbol()}}{{pricing("proWeb.yearlyPrice")}}/mo(paid annually)
- Upto 40 Websites
- 1 min Poll Frequency
- Upto 3 Synthetic Web Transactions
- 200K RUM Pageviews & 2 sites
- Select from over 90+ Locations
- 150 SMS/Voice Credits Per Month
- Premium Support
- Multi-user
- Third party integration
- Server/Network
- APM
Classic Web
For medium sized companies.{{currencySymbol()}}{{pricing("classicWeb.packCost")}} /mo
{{currencySymbol()}}{{pricing("classicWeb.yearlyPrice")}}/mo(paid annually)
- Upto 80 Websites
- 1 min Poll Frequency
- Upto 5 Synthetic Web Transactions
- 500K RUM Pageviews & 5 sites
- Select from over 90+ Locations
- 250 SMS/Voice Credits Per Month
- Premium Support
- Multi-user
- Third party integration
- Server/Network
- APM
Enterprise
Best suited for large enterprises.Starts at
{{currencySymbol()}}{{pricing("eliteWeb.yearlyPrice")}}/mo(paid annually)
Checkout our enterprise plans for high volume requirements.
Elite Web
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{{currencySymbol()}}{{pricing("eliteWeb.yearlyPrice")}}/mo(paid annually)
- Upto 250 Websites
- 1 min Poll Frequency
- Upto 25 Synthetic Web Transactions
- 1M RUM Pageviews & 10 sites
- Select from over 90+ Locations
- 400 SMS/Voice Credits Per Month
- Premium Support
- Multi-user
- Third party integration
- Server/Network
- APM
Enterprise Web
{{currencySymbol()}}{{pricing("enterpriseWeb.packCost")}}/mo
{{currencySymbol()}}{{pricing("enterpriseWeb.yearlyPrice")}}/mo(paid annually)
- Upto 500 Websites
- 1 min Poll Frequency
- Upto 50 Synthetic Web Transactions
- 5M RUM Pageviews & 50 sites
- Select from over 90+ Locations
- 500 SMS/Voice Credits Per Month
- Premium Support
- Multi-user
- Third party integration
- Server/Network
- APM
Enterprise Plus Web
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- Upto 2500 Websites
- 1 min Poll Frequency
- Upto 100 Synthetic Web Transactions
- 10M RUM Pageviews & 100 sites
- Select from over 90+ Locations
- 1000 SMS/Voice Credits Per Month
- Premium Support
- Multi-user
- Third party integration
- Server/Network
- APM
Add-ons (buy multiple units of each add-on)
Basic Monitor Add-ons
- Additional 10 Websites : {{currencySymbol()}}{{pricing("starterWeb.addons.basic.10")}}/month
- Additional 50 Websites : {{currencySymbol()}}{{pricing("starterWeb.addons.basic.50")}}/month
- Additional 100 Websites: {{currencySymbol()}}{{pricing("proWeb.addons.basic.100")}}/month (*NASW)
- Additional 250 Websites: {{currencySymbol()}}{{pricing("proWeb.addons.basic.250")}}/month (*NASW)
- Additional 500 Websites: {{currencySymbol()}}{{pricing("proWeb.addons.basic.500")}}/month (*NASW)
Synthetic Transaction Add-ons
- 2 Synthetic Web Transactions: {{currencySymbol()}}{{pricing("starterWeb.addons.advance.2")}}/month
(Not available with the 2 Enterprise packs) - 5 Synthetic Web Transactions : {{currencySymbol()}}{{pricing("starterWeb.addons.advance.5")}}/month
- 25 Synthetic Web Transactions : {{currencySymbol()}}{{pricing("starterWeb.addons.advance.25")}}/month
- 200 Synthetic Web Transactions : {{currencySymbol()}}{{pricing("starterWeb.addons.advance.200")}}/month
Real User Monitoring Add-ons
- Additional 500K Page Views & 5 sites for RUM Per Month: {{currencySymbol()}}{{pricing("starterWeb.addons.rum.500k")}}/month
- Additional 5M Page Views & 50 sites for RUM Per Month: {{currencySymbol()}}{{pricing("proWeb.addons.rum.5M")}}/month (*NASW)
Elite Web
For scaled up requirements.{{currencySymbol()}}{{pricing("eliteWeb.packCost")}} /mo
{{currencySymbol()}}{{pricing("eliteWeb.yearlyPrice")}}/mo(paid annually)
- Upto 250 Websites
- 1 min Poll Frequency
- Upto 25 Synthetic Web Transactions
- 1M RUM Pageviews & 10 sites
- Select from over 90+ Locations
- 400 SMS/Voice Credits Per Month
- Premium Support
- Multi-user
- Third party integration
- Server/Network
- APM
Enterprise Web
Best suited for large enterprises.{{currencySymbol()}}{{pricing("enterpriseWeb.packCost")}}/mo
{{currencySymbol()}}{{pricing("enterpriseWeb.yearlyPrice")}}/mo(paid annually)
- Upto 500 Websites
- 1 min Poll Frequency
- Upto 50 Synthetic Web Transactions
- 5M RUM Pageviews & 50 site
- Select from over 90+ Locations
- 500 SMS/Voice Credits Per Month
- Premium Support
- Multi-user
- Third party integration
- Server/Network
- APM
Enterprise Plus Web
Ultimate value offered.{{currencySymbol()}}{{pricing("enterprisePlusWeb.packCost")}} /mo
{{currencySymbol()}}{{pricing("enterprisePlusWeb.yearlyPrice")}}/mo(paid annually)
- Upto 2500 Websites
- 1 min Poll Frequency
- Upto 100 Synthetic Web Transactions
- 10M RUM Pageviews & 100 site
- Select from over 90+ Locations
- 1000 SMS/Voice Credits Per Month
- Premium Support
- Multi-user
- Third party integration
- Server/Network
- APM
We can scale up to over 100,000+ websites. Contact us to
Add-ons (buy multiple units of each add-on)
Basic Monitor Add-ons
Elite | Enterprise Web
- Additional 100 Websites: {{currencySymbol()}}{{pricing("proWeb.addons.basic.100")}}/month
- Additional 250 Websites: {{currencySymbol()}}{{pricing("proWeb.addons.basic.250")}}/month
- Additional 500 Websites: {{currencySymbol()}}{{pricing("proWeb.addons.basic.500")}}/month
Enterprise Plus Web
- Additional 500 Websites: {{currencySymbol()}}{{pricing("proWeb.addons.basic.500")}}/month
- Additional 100 Websites: {{currencySymbol()}}{{pricing("proWeb.addons.basic.100")}}/month
- Additional 250 Websites: {{currencySymbol()}}{{pricing("proWeb.addons.basic.250")}}/month
- Additional 500 Websites: {{currencySymbol()}}{{pricing("proWeb.addons.basic.500")}}/month
- Additional 500 Websites: {{currencySymbol()}}{{pricing("proWeb.addons.basic.500")}}/month
Synthetic Transaction Add-ons
- 2 Synthetic Web Transactions: {{currencySymbol()}}{{pricing("starterWeb.addons.advance.2")}}/month
(Not available with the 2 Enterprise packs) - 5 Synthetic Web Transactions : {{currencySymbol()}}{{pricing("starterWeb.addons.advance.5")}}/month
- 25 Synthetic Web Transactions : {{currencySymbol()}}{{pricing("starterWeb.addons.advance.25")}}/month
- 200 Synthetic Web Transactions : {{currencySymbol()}}{{pricing("starterWeb.addons.advance.200")}}/month
Real User Monitoring Add-ons
- Additional 500K Page Views & 5 sites for RUM Per Month: {{currencySymbol()}}{{pricing("starterWeb.addons.rum.500k")}}/month
- Additional 5M Page Views & 50 sites for RUM Per Month: {{currencySymbol()}}{{pricing("proWeb.addons.rum.5M")}}/month (*NASW)
Features (All plans include)
-
Website Monitoring (HTTP / HTTPS)
-
Monitoring from 90+ Global locations
-
Website Performance Monitoring
-
Real User Monitoring
-
Webpage Defacement Monitoring
-
Monitor Groups
-
Webservices Monitoring
-
False Alert Protection (Recheck from 3 locations)
-
REST API Monitoring
-
Unrestricted user logins for collaboration
-
DNS Server Monitoring
-
RESTful API's
-
Ping Monitoring
-
PagerDuty, Zapier Integration
-
TCP Port Monitoring
-
Status Pages for customer communication
-
FTP Monitoring
-
Root Cause Analysis for Downtime with Screenshot, Traceroute
-
POP, IMAP and SMTP Monitoring
-
Mobile Access using iOS and Android Apps
-
Synthetic Web Transaction Monitoring
-
SOC II Compliance
-
Mail Server Monitoring
-
SSL Certificate Monitoring
PRO INFRA
Best suited for infrastructure and website monitoring{{currencySymbol()}}{{pricing("proInfra.packCost")}}/mo
{{currencySymbol()}}{{pricing("proInfra.yearlyPrice")}}/mo(paid annually)
- Monitor 5 Servers/Websites
- 25 Network Interfaces
- Monitor 1 Windows Advanced App
- Monitor 2 Plugins per Server
- 100K RUM Pageviews & 1 site
- 50 SMS/Voice credits per month
We can scale up to over 100,000+ Servers.
Add-ons (buy multiple units of each add-on)
Basic Monitor Add-ons
- Additional 20 Servers/Websites: {{currencySymbol()}}{{pricing("proInfra.addons.basic.20")}}/month
- Additional 50 Servers/Websites: {{currencySymbol()}}{{pricing("proInfra.addons.basic.50")}}/month
- Additional 100 Servers/Websites: {{currencySymbol()}}{{pricing("proInfra.addons.basic.100")}}/month
- Additional 250 Servers/Websites: {{currencySymbol()}}{{pricing("proInfra.addons.basic.250")}}/month
- Additional 500 Servers/Websites: {{currencySymbol()}}{{pricing("proInfra.addons.basic.500")}}/month
Advanced Monitor Add-ons
- Additional 5 Advanced Windows Apps or Synthetic Web Transactions: {{currencySymbol()}}{{pricing("proInfra.addons.advance.5")}}/month
- Additional 25 Advanced Windows Apps or Synthetic Web Transactions: {{currencySymbol()}}{{pricing("proInfra.addons.advance.25")}}/month
Network Monitoring Add-ons
- Additional 100 Network Interfaces: {{currencySymbol()}}{{pricing("proInfra.addons.network.100")}}/month
- Additional 250 Network Interfaces: {{currencySymbol()}}{{pricing("proInfra.addons.network.250")}}/month
- Additional 1000 Network Interfaces: {{currencySymbol()}}{{pricing("proInfra.addons.network.1k")}}/month
Real User Monitoring Add-ons
- 500 K Page Views & 5 Sites: {{currencySymbol()}}{{pricing("proInfra.addons.rum.500k")}}/month
- 5M Page Views & 50 Sites: {{currencySymbol()}}{{pricing("proInfra.addons.rum.5M")}}/month
Features
-
Windows, Linux, FreeBSD & OS X Servers
-
Hyper-V, VMware Hosts, VMs and Docker
-
50+ Out-of-the-box Plugins supported
-
IIS Server, SQL Server & Exchange Server
-
Process and Services monitoring
-
Sharepoint, Office 365 & BizTalk Server
-
Network Monitoring
-
Microsoft Failover Cluster Monitoring
-
Amazon Web Services (AWS)
-
Microsoft Active Directory Monitoring
-
Windows Event Log Monitoring
-
iOS and Android app
-
Linux Syslog Monitoring
-
SMS & Voice Alerts
-
File, Directory & Resource monitoring
-
SLA Management and Monitor Groups
Pro APM
Best suited for troubleshooting browser applications.{{currencySymbol()}}{{pricing("proApm.packCost")}}/mo
{{currencySymbol()}}{{pricing("proApm.yearlyPrice")}}/mo(paid annually)
- Upto 2 Applications
- Upto 5 Websites/Servers
- 200K RUM Pageviews & 2 sites
- 5 Network Interfaces
- 150 SMS/Voice Credits Per Month
- Multi-user
- Third party integration
- Premium Support
We can scale up to over 1,000+ Applications.
Add-ons (buy multiple units of each add-on)
Basic Monitor Add-ons
- Additional 20 Websites/Servers: {{currencySymbol()}}{{pricing("proApm.addons.basic.20")}}/month
- Additional 50 Websites/Servers: {{currencySymbol()}}{{pricing("proApm.addons.basic.50")}}/month
- Additional 100 Websites/Servers: {{currencySymbol()}}{{pricing("proApm.addons.basic.100")}}/month
- Additional 250 Websites/Servers: {{currencySymbol()}}{{pricing("proApm.addons.basic.250")}}/month
- Additional 500 Websites/Servers: {{currencySymbol()}}{{pricing("proApm.addons.basic.500")}}/month
Advanced Monitor Add-ons
- Additional 2 Applications: {{currencySymbol()}}{{pricing("proApm.addons.advance.2")}}/month
- Additional 5 Applications: {{currencySymbol()}}{{pricing("proApm.addons.advance.5")}}/month
- Additional 25 Applications: {{currencySymbol()}}{{pricing("proApm.addons.advance.25")}}/month
Network Monitoring Add-ons
- Additional 100 Network Interfaces: {{currencySymbol()}}{{pricing("proApm.addons.network.100")}}/month
- Additional 250 Network Interfaces: {{currencySymbol()}}{{pricing("proApm.addons.network.250")}}/month
- Additional 1000 Network Interfaces: {{currencySymbol()}}{{pricing("proApm.addons.network.1k")}}/month
Real User Monitoring Add-ons
- 500 K Page Views & 5 Sites: {{currencySymbol()}}{{pricing("proApm.addons.rum.500k")}}/month
- 5M Page Views & 50 Sites: {{currencySymbol()}}{{pricing("proApm.addons.rum.5M")}}/month
- One Mobile App add-on for Mobile APM with up to 100,000 end users: {{currencySymbol()}}{{pricing("proApm.addons.mobileapm.1")}}/month
Features - Monitor all application instances!
-
Java, .NET, Ruby on Rails and PHP
-
Throughput, Response Times and Errors
-
JS Errors and snapshots
-
Deep JVM Monitoring
-
Deep IIS and .NET Runtime Monitoring
-
Real User Monitoring (RUM)
-
Synthetic Transaction using real browser
-
SSO/SAML Integration
-
30 days metrics stored
-
Premium Support (phone, online, forums)
-
SOC 2 Certified
-
Mobile APM for iOS & Android native apps
Classic
Full stack monitoring for small teams.{{currencySymbol()}}{{pricing("classic.packCost")}}/mo
{{currencySymbol()}}{{pricing("classic.yearlyPrice")}}/mo(paid annually)
Elite
Full stack monitoring for SMEs.{{currencySymbol()}}{{pricing("elite.packCost")}}/mo
{{currencySymbol()}}{{pricing("elite.yearlyPrice")}}/mo(paid annually)
Enterprise
All-in-one monitoring for enterprises.{{currencySymbol()}}{{pricing("enterprise.packCost")}}/mo
{{currencySymbol()}}{{pricing("enterprise.yearlyPrice")}}/mo(paid annually)
We can scale up to over 100,000+ Websites/Servers.
Add-ons (buy multiple units of each add-on)
Basic Monitor Add-ons (Common Across all plans)
- Additional 20 Websites/Servers: {{currencySymbol()}}{{pricing("classic.addons.basic.20")}}/month (Not available in Enterprise Pack)
- Additional 50 Websites/Servers: {{currencySymbol()}}{{pricing("classic.addons.basic.50")}}/month
- Additional 100 Websites/Servers: {{currencySymbol()}}{{pricing("classic.addons.basic.100")}}/month
- Additional 250 Websites/Servers: {{currencySymbol()}}{{pricing("classic.addons.basic.250")}}/month
- Additional 500 Websites/Servers: {{currencySymbol()}}{{pricing("classic.addons.basic.500")}}/month
Advanced Monitor Add-ons (Common Across all plans)
- Additional 5 Applications/Advanced Windows Apps/Synthetic Web: {{currencySymbol()}}{{pricing("classic.addons.advance.5")}}/month
- Additional 25 Applications/Advanced Windows Apps/Synthetic Web: {{currencySymbol()}}{{pricing("classic.addons.advance.25")}}/month
Real User Monitoring Add-ons (Common across all plans)
- Additional 500K Page Views & 5 sites for RUM Per Month: {{currencySymbol()}}{{pricing("classic.addons.rum.500k")}}/month
- Additional 5M Page Views & 50 sites for RUM Per Month: {{currencySymbol()}}{{pricing("classic.addons.rum.5M")}}/month
- One Mobile App add-on for Mobile APM with up to 100,000 end users: {{currencySymbol()}}{{pricing("classic.addons.mobileapm.1")}}/month
Network Interfaces
- Additional 100 Network Interfaces: {{currencySymbol()}}{{pricing("classic.addons.network.100")}}/month
- Additional 250 Network Interfaces: {{currencySymbol()}}{{pricing("classic.addons.network.250")}}/month
- Additional 1000 Network Interfaces: {{currencySymbol()}}{{pricing("classic.addons.network.1k")}}/month
Features (All plans include)
Website Monitoring
-
Website Monitoring
-
Synthetic Transaction
-
Choose from 90+ global locations
-
Re-Checks from 3 locations
-
DNS Monitor
-
Port, POP, SMTP, FTP, Ping
-
Mail Server Monitoring
-
SSL Certificate Monitoring
-
REST and SOAP Services Monitoring
-
Public Status Page
-
Webpage defacement monitoring
-
SLA Management and Monitor Groups
Server Monitoring
-
Windows, Linux, FreeBSD & OS X Servers
-
Docker Monitoring
-
Amazon Web Services
-
VMware Monitoring
-
IIS Server, SQL Server & Exchange Server
-
File, Directory & Resource Monitoring
-
SLA Management and Monitor Groups
-
SMS & Voice Alerts
-
Unrestricted multi-user Login
-
iOS and Android app
APM
-
Java Applications
-
.NET Applications
-
PHP Application Monitoring
-
Ruby on Rails Applications
-
Mobile APM
-
JS Errors and snapshots
-
Deep IIS and .NET Runtime Monitoring
-
Synthetic Transaction using real browser
-
30 days metrics stored
-
SOC 2 Certified
-
Real User Monitoring (RUM)
-
SSO/SAML Integration
MSP Plan
Best suited for Managed Service Providers.{{currencySymbol()}}{{pricing("msp.packCost")}}/mo
{{currencySymbol()}}{{pricing("msp.yearlyPrice")}}/mo(paid annually)
Buy Add-ons for more
- Upto 10 Websites, Servers/Basic monitors
- 1 min Poll Frequency
- Upto 1 Advanced Monitors
- 50 Network Interfaces
- 200K RUM Pageviews & 2 sites
- Select 8 Test Locations
- 150 SMS/Voice Credits Per Month
- Premium Support
Add-ons (buy multiple units of each add-on)
Basic Monitor Add-ons
- Additional 20 Websites/Servers: {{currencySymbol()}}{{pricing("msp.addons.basic.20")}}/month
- Additional 50 Websites/Servers: {{currencySymbol()}}{{pricing("msp.addons.basic.50")}}/month
- Additional 100 Websites/Servers: {{currencySymbol()}}{{pricing("msp.addons.basic.100")}}/month
- Additional 250 Websites/Servers: {{currencySymbol()}}{{pricing("msp.addons.basic.250")}}/month
- Additional 500 Websites/Servers: {{currencySymbol()}}{{pricing("msp.addons.basic.500")}}/month
Advanced Monitor Add-ons
- Additional 5 Applications/Advanced Windows Apps/Synthetic Web: {{currencySymbol()}}{{pricing("msp.addons.advance.5")}}/month
- Additional 25 Applications/Advanced Windows Apps/Synthetic Web: {{currencySymbol()}}{{pricing("msp.addons.advance.25")}}/month
Network Monitoring Add-ons
- Additional 100 Network Interfaces: {{currencySymbol()}}{{pricing("msp.addons.network.100")}}/month
- Additional 250 Network Interfaces: {{currencySymbol()}}{{pricing("msp.addons.network.250")}}/month
- Additional 1000 Network Interfaces: {{currencySymbol()}}{{pricing("msp.addons.network.1k")}}/month
Real User Monitoring Add-ons
- 500K Page Views & 5 Sites: {{currencySymbol()}}{{pricing("msp.addons.rum.500k")}}/month
- 5M Page Views & 50 Sites: {{currencySymbol()}}{{pricing("msp.addons.rum.5M")}}/month
- One Mobile App add-on for Mobile APM with up to 100,000 end users: {{currencySymbol()}}{{pricing("msp.addons.mobileapm.1")}}
Features
-
Use your logo
-
Website Monitoring
-
Rebranded Site24x7 Control Panel
-
Agent based Server Monitoring
-
Separate account for each customer
-
Application Performance Monitoring
-
Single login across customers for the MSP
-
Real User Monitoring
-
High level monitor status across customers
-
Synthetic Transaction Monitoring
-
Provide access to end customers
-
Network Monitoring
-
Simplified licensing model
-
AWS Monitoring
-
Unlimited customer accounts
-
Integration with PagerDuty
-
Email, SMS and Voice alerts
-
RESTful API
-
SOC II Compliance
-
Unified Alarms Management
All plans downgrade to our FREE PLAN which allows basic monitoring of 5 websites/servers. SIGN UP
Compare the various Site24x7 plans here.
Contact sales@site24x7.com for any pricing clarification.
Frequently Asked Questions (FAQ)
List of Basic monitors:
- Website (HTTP/HTTPS)
- DNS
- Port
- POP Service
- Ping
- FTP
- SMTP Service
- SOAP
List of Synthetic Transaction Monitors:
- Web Application (using Transaction Recorder)
- Web Application (Real Browser)
- FTP RTT
- Web Page Analyzer
- Website Defacement
Monitor, in this context refers to a website, web application, server, FTP service running on a specific host/port. Site24x7 checks these monitors to make sure your business applications are running well. For pricing, Site24x7 classifies these monitors as Basic and Advanced.
List of Basic monitors:
Website
- Website (HTTP/HTTPS)
- FTP, SMTP, POP, Telnet, SSH, DNS, Ping etc.
- SSL Certificate Monitoring
- REST
- SOAP
- DNS Server Monitoring
- Database Monitoring (TCP Port)
Server(Charged based on servers and not individual metrics)
- Windows/Linux/FreeBSD/OS X Servers (agent based)
- Microsoft IIS, SQL, Exchange Monitoring
- Each VMware VM instance (VMWare monitoring using the On-Premise Poller)
- VMware ESX hosts
Amazon Web Services
- Elastic Compute Cloud (EC2) per instance
- Relational Database Service (RDS) per instance
- DynamoDB per table
- Simple Notification Service per Topic (SNS)
- Elastic Load Balancer (ELB) - both Classic and Application type.
List of Advanced monitors:
- Synthetic web transaction Monitor (monitor multi-step web transactions in your service)
- Web Page Analyzer
- Web Page Defacement
- Mail Server Round Trip Time monitoring (basic POP and SMTP port monitoring is a Basic monitor).
- FTP upload/download Round Trip Monitoring
- Each JVM, .NET or Ruby application instance in Site24x7 APM Insight (a.k.a Application Performance Monitoring)
- Advanced Windows Apps - Microsoft SharePoint, BizTalk, Active Directory, Failover Cluster, Hyper-V
Yes, you can buy multiple instances of same or different add-ons.
Yes. You can pay on a monthly basis as well. However paying yearly gets you a discount of 10%.
Site24x7 offers you the freedom to choose the plan that best fits your need. You can change your plan anytime if you decide to upgrade/customize it.
We offer the following purchase options:
-
Credit Cards
This is our preferred mode of payment, as credit cards are handled automatically. We accept MasterCard, Visa, Discover, AmEx, JCB, and Diners Club. Payment can be monthly/yearly and can be made using your Site24x7 account.
-
Paypal Account
If you have a PayPal account, you can use it to purchase Site24x7 subscription. All you need to do is select PayPal in the Payment Options while upgrading your account. You can use your Site24x7 account credentials and make the payment.
-
Purchase Order
You need to send us a Purchase Order (PO) or an email with your Site24x7 account login ID, the total amount you would like to purchase, your company name & billing address. You will then be invoiced for your purchase. Upon receiving the invoice, you may pay us within 30 days either through credit card, bank cheque or wire transfer.
To upgrade:
- Sign in to Site24x7. Click Admin > Subscriptions.
- Click Upgrade Subscription listed under Zoho Stores or Upgrade next to your subscription plan name.
Please contact support@site24x7.com to know more.
Voice Calls or SMS alerts notify you instantly of a downtime. Alert Credits are used for these. Alert Credits will be added to your account month on month. Any unused credit will not be carried over to the next month. Please note that you have free and unlimited email alerts and push notifications to our mobile apps.
Charges for additional alert credits:
- $0.3 per Alert Credit fot Starter Web and Free plans.
- $0.2 per Alert Credit for all the other plans.
Submit a ticket at https://www.site24x7.com/contact-support.html
Contact sales@site24x7.com or reach us on phone at +1 408 352 9117 with your requirement to get a price quote.
You can select any of the Site24x7 locations to monitor your website/server/application. However, a specific monitor can have a maximum of 8 locations or 16 locations based on the plan selected. If you need to monitor from all 90+ locations, please contact our support for a customized plan.
No, you can monitor URL, port, files, directories, Windows event logs and Linux syslogs included in our plan.
Yes, you can monitor your servers with Pro Server, APM and All-in-One Plans. Server Monitoring is not available in the Website Monitoring specific plans alone.
Yes, you can install the agent in multiple machines in a single go. For Windows, you can bulk install the Windows agent using Remote Commands, Active Directory and Custom Scripts. For Linux servers, we perform bulk installation using Chef, Puppet, SaltStack, and Ansible.
For each server added, you will be able to monitor 2 plugins and each plugin can have up to 10 attributes. Buy Basic monitor add ons to add more plugins.
For example, if you have chosen the Pro Infra Plan, you will be able to monitor 5 servers and 2 plugins for each one of these servers. To add more, buy a basic monitor add on which will let you monitor 10 plugins/month.
Network monitoring licensing is purely based on the number of interfaces that are monitored. It is mandatory to have at least one active interface in order to monitor a device. While ten performance counters per device can be monitored for free, every additional ten is counted as one interface.
An application is any web application, and it is counted differently in different languages that the agent supports.
- In Java, each JVM instance is considered as an application
- In .NET, each IIS server instance is considered as an application
- In Ruby on Rails, each rails server instance is considered as an application
- In PHP, each PHP server instance is considered as an application
Every webpage that is loaded in the browser is considered as a pageview, irrespective of the number of resources that are loaded behind. Example, for a single page to load, there are various resource calls for images, CSS, etc, which are not counted in pageviews. Only the webpage that the user visits is counted as a pageview.
- Website Monitoring: Polling interval starts at 1 minute
- Server Monitoring: Polling interval starts at 5 minutes with a heartbeat check done every 1 minute
- Application Monitoring: Polling interval starts at 1 minute
There is no limitation on the number of customer accounts. However, during evaluation you can create up to three customer accounts.
No. You can share the license limit of an MSP account for all your customer accounts. The license will be calculated only in the parent MSP account.
More than just Website Monitoring: The key value proposition of Site24x7 - a simple-to-use solution that gives you a complete view on the performance and availability of your entire IT infrastructure. In a single portal, you get to monitor the availability and performance of your website, server, network, VMs, applications and much more. With Site24x7, you can give the key performance boost required for your digital business.
Flexible Solution: Site24x7 has the most flexible configuration settings needed to tweak your monitoring need. POST, GET, DELETE, PUT requests, dependent resources support to reduce alert flood, using own name servers, executing web hooks, setting threshold profiles, alert profiles, notification profiles in many websites in one go and a powerful REST API are some of the many flexible options available.
Superior Reporting - With Site24x7, you can gather performance data of resources monitored and generate numerous reports, which can be viewed on a custom-defined hourly, weekly, monthly, or yearly basis. Obtain exhaustive reports, which assist you to identify the trends over a stipulated period of time. You also have the option of exporting these reports in CSV, PDF, and email formats for your internal purposes.
List of Basic monitors:
Website
- Website (HTTP/HTTPS)
- FTP, SMTP, POP, Telnet, SSH, DNS, Ping etc.
- SSL Certificate Monitoring
- REST
- SOAP
- DNS Server Monitoring
- Database Monitoring (TCP Port)
List of Advanced monitors:
- Synthetic web transaction monitor (monitor multi-step web transactions in your service)
- Web Page Analyzer
- Web Page Defacement
- Mail Server Round Trip Time monitoring (basic POP and SMTP port monitoring is a Basic monitor).
- FTP upload/download Round Trip Monitoring
List of Basic monitors:
Website
- Website (HTTP/HTTPS)
- FTP, SMTP, POP, Telnet, SSH, DNS, Ping, IMAP, TCP Port.
- SSL Certificate Monitoring
- REST
- SOAP
- DNS Server Monitoring
- Database Monitoring (TCP Port)
Server (Charged based on servers and not individual metrics)
- Windows/Linux/FreeBSD/OS X Monitoring (agent based)
- Microsoft IIS, SQL, Exchange Monitoring.
- Each VMware VM instance (VMWare monitoring using the On-Premise Poller)
- VMware ESX hosts
Amazon Web Services
- Elastic Compute Cloud (EC2) per instance
- Relational Database Service (RDS) per instance
- DynamoDB per table
- Simple Notification Service Topic (SNS)
- Elastic Load Balancer (ELB) - both Classic and Application type.
List of Advanced monitors:
- Synthetic web transaction monitor (monitor multi-step web transactions in your service)
- Web Page Analyzer
- Web Page Defacement
- Mail Server Round Trip Time monitoring (basic POP and SMTP port monitoring is a Basic monitor).
- FTP upload/download Round Trip Monitoring
- Advanced Windows Apps - Microsoft SharePoint, BizTalk, Active Directory, Failover Cluster, Hyper-V.
List of Advanced monitors:
- Synthetic web transaction monitor (monitor multi-step web transactions in your service)
- Web Page Analyzer
- Web Page Defacement
- Mail Server Round Trip Time monitoring (basic POP and SMTP port monitoring is a Basic monitor).
- FTP upload/download Round Trip Monitoring
- Each JVM, .NET or Ruby application instance in Site24x7 APM Insight (a.k.a Application Performance Monitoring)
- Advanced Windows Apps - Microsoft SharePoint, BizTalk, Active Directory, Failover Cluster, Hyper-V.
An application is any web application, and it is counted differently in different languages that the agent supports.
- In Java, each JVM instance is considered as an application.
- In .NET, each IIS server instance is considered as an application.
- In Ruby on Rails, each rails server instance is considered as an application.
- In PHP, each PHP server instance is considered as an application.
Every webpage that is loaded in the browser is considered as a page view, irrespective of the number of resources that are loaded behind.For example, For a single page to load, there are various resource calls for images, css, etc, which are not counted in page views. Only the webpage that the user visits is counted as page views.
Includes both Basic websites and Synthetic Web Transaction Monitors. For eg: If total monitor count is 10, you can have 9 Website Monitors and 1 Synthetic Monitor or you can add 10 Website Monitors.
Includes both Basic and Advanced Monitors.
PagerDuty, Slack, Zaiper, AlarmsOne, ServiceDesk Plus and HipChat.
Re-checks done from 3 locations to prevent false alerts.
Add unlimited contacts and get notified about outages via email alerts.
Credits are auto-refilled every month, however left over refilled credits are not carried forward to the next month. Read more.
Site24x7 Mobile Network Poller allows you to monitor the performance and availability of your mobile websites and apps via wireless carriers(3G, 4G) and enterprise WiFi networks. It acts as a monitoring location and gets you insight about the various critical metrics like downtime, availability and more. You can also monitor your mobile enterprise apps using the corporate WiFi.
Define service level agreements and track their adherence. Group monitors into Monitor Groups and decide on the access that is given to each group.
You can select upto 8 locations from over 90+ geographical locations.
Standard support includes email and forum.
Premium support includes email, forum, chat and phone.