This tool will help you to meet your SLA requirements by calculating the downtime allowance based on the uptime percentage provided.
SLA uptime calculation is based on 30 days per month and 365 days per year.
|Daily||1 Minutes 26 Seconds|
|Weekly||10 Minutes 5 Seconds|
|Monthly||43 Minutes 12 Seconds|
|Yearly||8 Hours 45 Minutes 36 Seconds|
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An SLA or Service Level Agreement a set of commitments agreed between a service provider and a customer. Aspects of this agreement can include quality, availability, responsibilities etc. Any deviance from these agreed upon commitments can result in the service provider paying a penalty (monetary or otherwise) to the customer.