Utilize our Error Budget Calculator to manage system reliability by determining acceptable downtime and errors, ensuring adherence to Service Level Objectives (SLOs) and Agreements (SLAs).
An SLA or Service Level Agreement a set of commitments agreed between a service provider and a customer.Aspects of this agreement can include quality, availability, responsibilities etc. Any deviance from these agreed upon commitments can result in the service provider paying a penalty(monetary or otherwise) to the customer.
Thanks for your feedback