While our customers have
long been able to add public comments as part of monitor outages,
there wasn't a way to add contextual notes for monitors. With the
addition of Inventory notes, users can now easily add multi-line text
content as notes under the inventory tab of the monitor's details
page. Users can create, edit, or delete a note for any monitor. We
syntax, which is a simple and widely used formatting syntax.
Inventory Notes make it quite simple to add custom content such as
text, code blocks, links, block quotes, lists, and more.
Site24x7 users with Super Admin and Admin roles will have
sufficient privilege to add, edit or delete a monitoring note. Other
users that are associated with a monitor will be able to view all the
related notes regarding that monitor.
Various use cases for Inventory Notes:
- Add all your
debugging steps that were used to troubleshoot an outage in your
monitor. You can pass this information to your DevOps and support
teams to help them quickly resolve such issues in the future if it
- You can post
critical comments about an outage incident of your monitor,
including specific details about the incident, why it occurred, when
it occurred, and more.
- Share a relevant
supplementary report link or external link, such as a GIT repository
with your team.
Other available options to add comments.
- Add notes to your Milestone
alarm comments in Alarms View to
discuss an outage inside your team. These comments can also be
viewed in outages tab of monitor details page.
- Apart from the monitor
outage comments, you can also make Public Announcements as part of