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Site24x7 StatusIQ Product Roadmap for 2023

As we advance through 2023, we are pleased to announce that StatusIQ is on track with its promised features for the year.

Third-Party Components 
You can add third-party components to your status page to reflect the current conditions of your external services. StatusIQ notifies you of the status of the components added, making it easier for you to monitor your services efficiently. 

Simple and Advanced email customization 
With this feature, you can choose either the Simple email customization option for limited edits, or you can opt for Advanced customization to also personalize the subject and body of the email. 

Moving ahead, here's what our 2023 StatusIQ roadmap looks like:  

Custom HTML, CSS, and JS
We are set to release the Custom HTML, CSS, and JS soon. You will be able to customize the layout of your public status page by injecting your own custom HTML, CSS, and JS using this feature. We are currently in the final stages of testing and these will be available for general availability in a month.

SAML private pages 
Use SAML private pages to keep your employees informed of the service incident communications and statuses within the organization by authenticating recipients using existing SSO credentials. This enables your employees to automatically login to the status page with your organization's login credentials.

Integration with alerting and ticketing tools
StatusIQ also allows you to integrate with alerting services (Zoho Cliq, Twitter, and Slack), and various Zoho ticketing and desk tools, including ServiceDesk Plus On-Demand and Zoho Desk. 

Enhanced status history section
Users will now be able to view the status history and the percentage of uptime for 30 days or 90 days. Previously, one week's status history could be displayed.

Migration support 
We will provide support for your migration process from other status page providers to StatusIQ. More details to follow.

We welcome feedback on our existing capabilities, and greatly appreciate relevant feature requests and suggestions. You are welcome to offer requests by clicking the Raise a Request button in the top-right corner of the Third-Party Components page. 

Thank you for choosing StatusIQ. We look forward to an amazing year with you!


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by Ben

What is the timeline for Integration with alerting and ticketing tools?

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We are now over 8 months through 2023 and as far as I can tell not one of the new features listed for 2023 have actually been delivered.  Email customization is still listed as a Beta feature in our instance.  The Custom HTML feature was supposed to have been delivered within 1 month of the post so is now 5 months late.  

We experienced the same issue with the 2022 roadmap where again, despite several chats on the community page asking for updates, many of the roadmap features were not delivered.

We are waiting for notifications to be able to go out in the timezone of the recipient.  We are hoping the custom html feature will allow us to update multiple status pages much easier than we can do now as there is no Template on which status pages are based.  With 10's of status pages, having to repeat the same steps to amend colors etc. individually on each status page is painful.

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Hello Paul,

We apologize for the delay in releasing our features. Our custom HTML feature is currently in beta, and we're actively working on releasing it by the end of November. Please feel free to contact our support team for beta access.

Additionally, we're pleased to announce that we've recently launched the ability to send notification emails based on the recipient's timezone. You can get beta access for this feature, too. It will be released for general availability along with the Custom HTML. We're also actively developing other features, and we're looking forward to delivering these enhancements to you soon. Stay tuned!

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Dear StatusIQ Team,

today is end of november. 
When can we realistically expect a release for the Custom HTML feature?


Thanks and kind regards,
Torsten

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