I can understand the pain points that you have mentioned. Thank you for sharing your experience with us. Your feedback is much appreciated and it only improves the product. We'll go through each of the points mentioned & more and rectify them where ever possible.
>>I have about 100 routers. Its very clumsy and very laborious to create such a dashboard. Needs lots of refinement. I have attached the screenshot of my dashboard and see how ugly it looks.
The screenshot of the dashboard you have given is in edit mode. Please click on "Done Customizing" at the top. Have a look at it and let us know if its better.
>>>1. First of all, for 100 routers I have to add widgets for one router at a time, even though they are a part of the same monitoring group and same manufacturer model, and I am using the same performance counter for all routers. Who has got time for this?
We'll reduce the cumbersome addition steps.
>>> 2. What value its adding in the widget dashboard displaying "Dial Value" word. Neither I can edit, nor I can remove it. Same goes for the word "Units", isn't it the units is obvious why do you have to display it? Dashboard space is precious, use it wisely. Focus here should be the name of the monitor and the performance counter value. That's it, and the name of the performance counter as an option to either display or not based on customer choice.
We'll bring in options to reduce the clutter at the widget level.
>>> Dashboard space is precious, use it wisely. Focus here should be the name of the monitor and the performance counter value. That's it, and the name of the performance counter as an option to either display or not based on customer choice.
Did you try to increase the size of the columns in the top right of the dashboard in edit mode? By increasing the no.of columns the no.of widgets in a row also increases. Please try it and see how it looks.
>>> 3. If I have missed a site and then want to add it at a later date, I can add it but it goes at then end. No way I can drag it in a position to rearrange alphabetically. If I drag a panel somewhere up, it pushes all other panels vertically down for one column only, which messes up everything. The desired behaviour should be to push all the panels to the right. If this is not feasible, at least allow user to sort widgets in the dashboard alphabetically by the name of the monitor/widget.
We'll look into how we can improve this and make it user friendly.
Product Manager, Site24x7