6 lessons from Cloudflare's June 2022 outage

On June 21, 2022, the US-based global content delivery network (CDN) provider and security company Cloudflare suffered an outage at 6:27 UTC that lasted until 7:42. The outage was caused by a network configuration error that affected 19 of Cloudflare's data center locations — Amsterdam, Atlanta, Ashburn, Chicago, Frankfurt, London, Los Angele...


What is an incident, how to handle it, and tips for good incident management

Customer retention is critical. Studies show that acquiring a new customer is five to 25 times more expensive than retaining an existing one. On top of this, a marginal increase in customer retention can yield increases in revenue up to 95%.

Customers spend a lot of time interacting with businesses online and their user experience can h...


The ultimate logging series: Logging using PHP functions

In part one of our PHP logging blog series, we discussed what logging is and covered the basics of creating logs in PHP applications using the PHP system logger. While the PHP system logger automatically records critical events like errors in code-execution, a more customized logging setup can be achieved using PHP functions.

For part t...


How can Guidance Report for AWS help you make data-driven business decisions?

The world is moving into a post-covid era and a cloud boom is on the horizon. Businesses require a higher return on ROI for every penny invested in a cloud service like AWS. To accomplish this, Site24x7 provides a personalized cloud assistant to attain the most out of your cloud investment. Site24x7's Guidance Report for AWS helps you adopt i...


The ultimate logging series: Using the PHP system logger

Logging is essential to application development. Logs provide exhaustive, robust information that is useful for tracking all the changes made to an application's code. PHP logs help you track the performance of the method calls within your application, the occurrence of a particular event, and the errors in your application. With proper PHP l...


How to optimize Redis with JedisPool

Do you love reading about how various performance-related issues are traced out and fixed? If so, here's our story of how we fixed the Redis performance issues we were facing by optimizing JedisPool. We hope this will help you strengthen your IT environment.

Our Redis performance issues and efforts to find the cause


For developers from developers—Site24x7's engineering blog series

Site24x7 is a monitoring solution that uses many technologies, servers, and databases at the back end. Like any other IT organization, Site24x7 faces it's own set of challenges and tries to fix them swiftly to deliver the best user experience to end users. Our engineering team is never tired of experiments and never leaves any issue unsolved....


10 reasons you need a network configuration manager

On June 2, 2019, Google Cloud Platform had a major network outage that disrupted the services of Discord, Spotify, and Snapchat, among many others. The root cause was a benign misconfiguration coupled with a software bug that caused the loss of configuration data. The issue was resolved almost four hours later after the lost configuration dat...


Load average: What is it, and what's the best load average for your Linux servers?

Load average, also called average system load, is an important metric that indicates if there are multiple tasks in queue on the Linux server. The load average can be high or low, depending on the number of cores your server has, how many CPUs are integrated into the system server, and the load average number itself.

People just getting...


How to Setup Site24x7's Real User Monitoring (RUM)

Have you ever wondered if your end-users are truly satisfied with your web applications? Would you like to get accurate insight into end-user experience for better business decisions that will impact your bottom line? ~With Site24x7 Real User Monitoring you can!

Get ready to gain real-time visibility into end-user experience ( for ALL u...