On Windows Server GUI, we are attempting to configure MS SQL Server Insights.
However, the option is greyed out in the tray and cannot be selected.
The system has all of the pre-reqs:
App logs are enabled
Agent Version is 20.6.0 and the option is available in the tray, just greyed out
.Net 3.0 is installed
SQL Server version is 2019.
Need assistance in making this option selectable.
Hope you are doing great.
The greying out of some features in the tray icon is because,
- The user in which the tray icon process "Site24x7WindowsAgentTrayicon.exe" runs, will not have elevated permissions. [Check the User in the Task Manager].
- The User Account Control (UAC) will be enabled for that machine.
- Log in to the machine as an Admin user. This way, the tray icon process would automatically have the Admin user role.
- Ensure the UAC is disabled for that server.
- Why some features in tray icon are disabled (greyed out)
- Microsoft SQL (MS SQL) Server Insights monitoring - Setup and other information
- Ever growing list of metrics you can monitor with MS SQL Server Insights monitoring
Geoffrin Edwin
Site24x7 Team
Hi Geoffrin,
Thanks, I was able to force close the tray icon, then start it from a admin command prompt. The options were then available.
I was able to configure on this GUI server, and the insights show enabled for this server.
However, after 4 hours of configuration, attempt to view the insights shows a red "Invalid Data Provided" banner and an other wise blank screen.
Is there a baseline window before information is accessbile?