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Tags for outages with reporting

Please add the ability to tag outages. Today there is only an option to mark outage as a maintanence and add comment. We are missing the ability to differentiate outages that were caused by application failures (bugs, deployment failures, ...) from outages caused by infrastructe failures (server failures, webserver missconfiguration, ...). Based on tags we would like to report uptime that include / exclude some of the outages types base on tags, for example the uptime without application failures. Thank you.

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Re: Tags for outages with reporting

There is a comments function if you go to the outages option within a monitor that allows you add a comment. The frustrating issue is that this is only visable if you go to the edit comment option or at the bottom of the summary screen, doesnt appear in reports. It would be nice if the report that showed the outage (eg availability report could show all comments associated with that outage) 

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Re: Re: Tags for outages with reporting

Hey there,

  We will add the comments in the reports and in outages as well. Thanks for your valuable feedback. 

-Jasper

Site24x7 PM 

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Re: Tags for outages with reporting

Hi there,

Thank you for your patience. We are delighted to inform you that we have launched the feature to view the reasons and the latest comments on the outage by clicking the filter column icon in Home > Outages > Filter column icon.

You can use Share This option to export the reports as CSV, PDF, or via email notifications. Kindly check it out.

Read our help documentation to know more about Outages Report. Hope you find the feature helpful. Please feel free to leave your feedback as comments below the post.

Happy monitoring!

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