Go to All Forums

PlugIn & IT Automation

i have a PlugIn that works perfect and the values are pick it up by Site24x7

 

I am trying to use IT Automation if the plugIn shows Down, but does not work

 

what would be the best place to add the IT Automation Script

Like (1) Reply
Replies (3)

Re: PlugIn & IT Automation

Hi,

To execute an IT Automation on a plugin, map the automation which you want to execute in the Edit Plugin Monitor page.

Under IT Automation, select "Execute on Down" and the automation which you want to execute when the monitor goes down. Please refer this help doc for further details,

https://www.site24x7.com/help/admin/configuration-profiles/actions.html#monitor-level-mapping

To check the result of the Automation, go to IT Automation Logs under IT Automation tab,

https://www.site24x7.com/help/admin/operations/executed-actions-history.html 

If you have already tried mapping the automation at the monitor level and find any difficulty in executing the automation, please comment on this thread.

Like (0) Reply

Re: Re: PlugIn & IT Automation

I was able to map the Automation to the PlugIn, however is not executed when the plugin shows down

Like (0) Reply

Re: Re: Re: PlugIn & IT Automation

Hi,

There was an issue at our end that has been fixed now. You will now be able to map the automation to the plugin and the automation will get executed successfully. Please try again and let us know if it worked.

 

Sorry for the inconvenience. Do comment in the below thread for further queries, if any.

Like (0) Reply

Was this post helpful?