A year-end retrospective for the remote you

This year has been a lot different in every single aspect. From how we all interacted to how we operated, everything changed. So how did these new winds of change shape Site24x7? To find out, we paused to take a look back.

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In the spotlight: Metrics

142 million website uptime checks performed per day
240 million server uptime checks performed per day
01 billion page view metrics collected per month
100 billion transactions monitored per month
250 billion total log lines indexed

Monitoring in the age of remote work

With teams suddenly shifting to work from home (WFH), collecting metrics and logs about critical services that keep the remote workforce productive became all the more important. Here are a few additions we made to our monitoring portfolio to ensure peak performance of your infrastructure with minimal downtime.

GitHub Logo
Virtual private network

Monitor the health, availability, and performance of your VPN.

GitHub Logo
VoIP services

Assess the quality of Voice over Internet Protocol services.

GitHub Logo

Understand the software delivery process.

GitLab logo

Deliver projects faster with key metrics.

Jira logo

Track the health of Jira software servers.

Bitbucket logo

Monitor Bitbucket deployment pipelines.

Zoom logo
Zoom meetings

Collect events from your Zoom account.

Slack logo

See how your team uses Slack.

Okta logo

Understand activity with system logs.

Microsoft Yammer logo

Measure the group's engagement metrics.

Skype logo
Skype for Business

Collect metrics for Skype meetings.

Microsoft OneDrive logo

Check OneDrive usage statistics.

VMware Horizon logo
VMware Horizon

Monitor your Horizon environments.

Confluence logo

Check the status of Confluence instances.

Windows virtual desktop logo
Windows Virtual Desktop

Monitor virtual desktop environment.

Building a world-class product together

Going remote and not being in the same location as your colleagues was not just new for you, but also for us. However, our development team came together brilliantly to ship new features, integrations, and a brand-new product to provide more monitoring value to our customers. Below are a few highlights from our release list.

In the spotlight: Compliance

As you may already know, our product regularly undergoes independent verification for security, privacy, and compliance with industry standards from regions spanning the globe. Adding to existing certifications, this year we were awarded the ISO/IEC 27701 certification (an extension to the ISO/IEC 27001 and ISO/IEC 27002 standards), validating the high standards we've put in place to protect personally identifiable information (PII) data.

ISO/IEC 27701 certification

ISO/IEC 27701

Upgrading the mobile app experience

The flexible nature of remote work can help unlock productivity gains across all walks of life. Keeping this in mind, we released a slew of new updates for our native mobile apps to provide you more than one way to stay on top of your monitored IT resources.


Helping you master Site24x7

Tapping the shoulder of a colleague to ask about Site24x7 is out of the question. To help you and your team, we conducted a series of virtual events in the form of training, e-workshops, and webinars to help you get the most out of Site24x7 from the comfort of your homes.

Being customer-centric, always

With all the unprecedented changes happening around us, one thing remained constant: our focus to serve customer needs.

Small Business Emergency Subscription Assistance Program (ESAP)

With the pandemic upending the economic fortunes of numerous small businesses, we decided to reorient our efforts to something more essential. Enter the ESAP, which provided a 3-month subscription for free to all Zoho products that customers were already using.

Growing enterprise clientele

Boden logo CocaCola European partners logo University of Plymouth logo Tangoe logo Standford University logo Tata Cliq logo Trend Micro logo WWE logo

Hear from our customers

Looking ahead

As we carry this new way of working into the post-COVID era, our resolution remains unchanged. For us, our customers' happiness is the number one priority, and we will strive to continue to provide new features, enhance the user experience, and focus on improving platform capabilities.

Read our product roadmap post on our community for more information.

Thank you!