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For any business that we take, any problem we have, the first tackle that we try to do is to use Site24x7 to resolve our problem. I can always look at Site24x7 as my main solution system. If MSPs want to have a successful business running as a mini-service provider, they can find solutions within site24x7 definitely, and they are also cost-effective. One thing I find interesting is they (Site24x7) listen to us; they are receptive and genuinely interested in our pain point.

The solution is quick to deploy, easy to manage, provides all the key insights we required, and has a responsive support team. Recently we worked with our parent company Telstra on completing an audit for the AWS Managed Service Provider program, Site24x7 was key to us passing this audit. I would highly recommend Site24x7 to other IT teams or solution providers.

In the business aspect, we find Site24x7 very useful as it allows us to have control and monitor all the services we offer our clients. It gives us visibility, all in the same panel. From the NOC view, we get a glimpse of all the equipment we have for our clients. So, that allows us to act pretty fast.