Thanks for asking this Vicente. We have plans to support zoho desk and assist. We'll update here once we have the integration ready.
- An alert in a monitor will create a ticket in zoho desk.
- Having a link to zoho assist when a down or trouble alert is triggered or when an escalation alert is triggered.
These are some usecases where the integration can be useful.
If you have any usecases in mind please share it here.
Product Manager, Site24x7.