Hello Marco,

I am sorry to hear that you are not able to record a web sequence using the real browser recorder.

To identify the problem and to assist you in setting up the real browser monitor, can you let me know the URL sequence that you tried to record and the error message that you got after the test playback.

You can send the above information to our support email-id support@site24x7.com

Thanks,
-Vijay-

I manage to create a new monitor. I don't know what the reason was for failure.