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Threshold ranges and custom statuses

by Asaf

Hi,

We need the option to set more complex threshold and availability alerts.

For exmaple:

CPU Utilization threshold up to 70% - set as 'Possible Trouble' with a yellow background color

CPU Utilization threshold 71% to 85% - set as 'Trouble' with an orange background color

CPU Utilization threshold 86% to 100% - set as 'Urgent Trouble' with a red background color

 

Thanks!

Reply 4
Replies (10)

Re: Threshold ranges and custom statuses

Hi Asaf,

Thanks for raising this request. We have plans to provide more status in the product, thus you can define multiple levels of threshold alerts.

Can you let me know how do you think this should be reported in your reports ?  Does that be reported as Trouble period or individual "Trouble" status should have separate mention in the report ?

Raghavan

Reply 0

Re: Threshold ranges and custom statuses

 Hi.

 We also have a need for this sort of thing, and I was asked by support to raise it here as a feature request.

 In our case we would need different types of alerts depending on threshold value and with different contacts - Warnings and Critical Alerts would be enough.

 The best example I can think of is with Hard Drive usage thresholds. A warning would be sent to the whole team when usage reaches a certain point -say, 80% of HDD capacity , so the team can react and clear space before there is an issue.

 And then have another type of alert when the issue is critical (95% of HDD capacity) - with the possibility to send it to a different recipient (the on-call team) to treat it as a critical issue.

 I've looked into escalations, which would help a little, but apparently they don't work for 'trouble', only 'down' status monitors.

 

 Thanks

Reply 0

Re: Re: Threshold ranges and custom statuses

Hello,

We have added the feature to have different levels of alerting to our roadmap and we will start working on it in the forthcoming days. We will notify you once this is implemented.

Thanks,
Saranya
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Re: Re: Re: Threshold ranges and custom statuses

Any update on this? when will be available?

Reply 0

Re: Threshold ranges and custom statuses

We have a need for this as well. Mainly for hard drive alerting.

Reply 0

Re: Threshold ranges and custom statuses

Hi,

I also need this feature as well.  My use case is essentially the same as everyone else:

1) Email alert if a disk is 85% full

2) Opsgenie alert if a disk is 95% full

Reply 0

Re: Threshold ranges and custom statuses

Can a Site24x7 employee provide an update on this? I just tried asking support and they said to post in the forum, however there hasn't been an update from Site24x7 on this in over 8 months.

Reply 0

Re: Re: Threshold ranges and custom statuses

Hi Chris, 

   Our apologies for the late reply. We are actively working on the design for this implementation. Once done, it will be taken for development. 

Thanks for sharing the use cases with us. They are really helpful in getting this done. 

-Jasper 

Product Manager Site24x7 

 

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Re: Threshold ranges and custom statuses

The ability to set custom statuses for other monitor types would also be very useful.

For example, we would like the ability to define a content check string within a Website monitor that would set the monitor status to "Maintenance" or "Batch Running".

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Re: Re: Threshold ranges and custom statuses

Hi,

First, some good news. We are adding another status, soon you will be able to choose the status and add another one for the same attribute. Its in active development. 

Here is a sneak peak of the change that we are bringing in. 

To answer your question of multiple status. We had thought of this but refrained from implementing it as we felt it will complicate things a lot more and hence we stuck with adding an additional status alone. However we'll add this to our roadmap and will revisit after sometime.

 

PS: I have answered regarding the status in this post as well.

https://www.site24x7.com/community/threshold-profile-configuration-conditions-multiple-conditions-for-same-object

-Jasper

Product Manager, Site24x7.

Reply 0