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Testing alerts

Is there a way on your system to trigger a test alert?  I just set up some new features on my phone and I want to see how it reacts to notifications from Site24x7. 
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Re: Testing alerts

Under "Admin Tab-> User Management -> Users", edit your contact and use "Test Alert" to trigger a SMS alert to your phone. 
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Re: Re: Testing alerts

Thanks but I don't have a phone number attached to this contact, only an email.  There is no Test Alert option unless a phone number is entered.  What other options are there?
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Re: Testing alerts

We acknowledge the importance of this feature. It is not present currently in the way you expect. We are working on a new web client. 

However this feature will not make it to that one. We will take it up post that.      
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Re: Re: Testing alerts

Any news on this?

I'm trying to setup Zapier and it requires me to setup a test alert so I can test my integration...
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Re: Re: Re: Testing alerts

SMS and phone call alerting can be tested by providing the phone number. We are yet to provide generic way to trigger test alert for all sort of notification media we support. 

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Re: Re: Re: Re: Testing alerts

Hi All,

 Test alerts for 3rd party integrations are now supported. In Admin tab > Third party integrations page, you can now trigger a test alert. 

 

-Jasper

Product Manager, Site24x7

 

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Re: Re: Re: Re: Re: Re: Testing alerts

I can't believe this is still not available. We've had a couple of outages recently and no emails arrived. All set up properly, but NO WAY TO TEST.

 

Unacceptable. The mechanism to send an email exists, it's trivial to populate with test content and send.

 

Please sort this out asap.

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Re: Re: Re: Re: Re: Re: Re: Testing alerts

Dear user,

   We apologize for not implementing this earlier. However, we have some good new for you. We are implementing the test alert feature which is in development stage. 

Alternatively, on the problem you faced, here is a quick cross-check that you can do. From The Admin tab, Navigate to Operations > Alert Logs (you can also search from our global search which now supports Admin actions) and check if an email was sent from us. This way you know if we sent the alert mail or not (This doesn't compensate for the lack of Test mail feature though). 

-Jasper

Product Manager, Site24x7

 

 

 

 

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