Hi,
I was excited to use Site24x7 for monitoring instead of the competition as it claims to support FreeBSD, which sadly is not quite the case. There are a number of issues with the agent on FreeBSD 12 (which has been out since 2018). Below is a list of issues I encountered, they should all be easy to fix.
FreeBSD 12.1-STABLE r354923 GENERIC amd64
Python 3.6.9
1) I guess this is more of a python problem, but pycrypt does not compile, GMP is installed, adding the following CFLAGS fixes the issue export "CFLAGS=-I/usr/local/include -L/usr/local/lib" , all of the required python modules install just fine from the ports, perhaps the agent should use those instead.
building 'Crypto.PublicKey._fastmath' extension
creating build/temp.freebsd-12.1-STABLE-amd64-3.6
creating build/temp.freebsd-12.1-STABLE-amd64-3.6/src
cc -Wno-unused-result -Wsign-compare -Wunreachable-code -pipe -fstack-protector-strong -fno-strict-aliasing -fPIC -std=c99 -O3 -fomit-frame-pointer -Isrc/ -I/usr/include/ -I/usr/local/include/python3.6m -c src/_fastmath.c -o build/temp.freebsd-12.1-STABLE-amd64-3.6/src/_fastmath.o
src/_fastmath.c:36:11: fatal error: 'gmp.h' file not found
# include <gmp.h>
^~~~~~~
1 error generated.
error: command 'cc' failed with exit status 1
----------------------------------------
ERROR: Command errored out with exit status 1: /opt/site24x7/venv/bin/python -u -c 'import sys, setuptools, tokenize; sys.argv[0] = '"'"'/tmp/pip-install-gdqaliw8/pycrypto/setup.py'"'"'; __file__='"'"'/tmp/pip-install-gdqaliw8/pycrypto/setup.py'"'"';f=getattr(tokenize, '"'"'open'"'"', open)(__file__);code=f.read().replace('"'"'\r\n'"'"', '"'"'\n'"'"');f.close();exec(compile(code, __file__, '"'"'exec'"'"'))' install --record /tmp/pip-record-4t3dejon/install-record.txt --single-version-externally-managed --compile --install-headers /opt/site24x7/venv/include/site/python3.6/pycrypto Check the logs for full command output.
2) The agent runs as root, install script assumes a user has been magically created for it.
chown: site24x7-agent: illegal user name
PRODUCT_NAME='Site24x7'
PRODUCT_NAME_UPPERCASE='SITE24X7'
PRODUCT_NAME_LOWERCASE='site24x7'
MON_AGENT_NAME='monagent'
MON_AGENT_GROUP=$PRODUCT_NAME_LOWERCASE'-group'
MON_AGENT_USER=$PRODUCT_NAME_LOWERCASE'-agent'
3) Missing and inaccurate stats.
The CPU usage is always reported at 50%, even though the server is idle. Yet the per core report is correct.
Processes do not display, yet when you click on tools you can see them there.
Various stats are missing, such as context switches and interrupts.
Thanks.
Hi Mike ,
Thanks for the feedback.
#1) PyCrypto issue - Python modules are installed using pip (a package installer for python). We tried FREEBSD v12 + Python 3.6.9 in our test environment and found no issues while installing the python modules. Please contact support@site24x7.com to set up a remote session and look into this issue.
#2) chown issue - This will be fixed and updated in the next agent version release.
#3) Missing and inaccurate stats
- CPU issue - This will be fixed and updated in the next agent version release.
- Processes do not appear - Click on the Discover Process button in the Processes tab and check the active processes that are discovered from the server. You might be able to find the process and click Add+ to add it for monitoring.
- Stats such as context switches and interrupts are missing - Please send the agent logs to support@site24x7.com to further analyze the issue.
Note: Logs will be present under the folder : /opt/site24x7/monagent/logs
Hope this helps. We shall post in this thread once the updated agent version is live. For further queries, if any, please comment below.
Regards,
Sriram
Hi,
We have fixed these issues in our latest agent release. Please contact support@site24x7.com for further assistance.
Regards
Sriram
It is still broken, same exact issues.
I downloaded the agent from staticdownloads.site24x7.com/server/Site24x7InstallScript.sh .
---
[root@fbsd12 ~]# sh Site24x7InstallScript.sh -i -key=secret curl detected /usr/local/bin/bash Detected OS : FreeBSD Detected os arch : amd64 Hybrid agent support needed Download url : staticdownloads.site24x7.com/server/Site24x7MonitoringAgent.install ----------------------------------------------------------------------------------------------------------------------------------------------------- | | | Site24x7 Server Monitoring Agent Installation | | | ----------------------------------------------------------------------------------------------------------------------------------------------------- --------------------------------------------------------Downloading install file for Site24x7MonitoringAgent.install---------------------------------------------------------- % Total % Received % Xferd Average Speed Time Time Time Current Dload Upload Total Spent Left Speed 0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0/sbin/init: ELF 64-bit LSB executable, x86-64, version 1 (FreeBSD), statically linked, for FreeBSD 12.1 (1201502), FreeBSD-style, stripped 100 1720k 100 1720k 0 0 814k 0 0:00:02 0:00:02 --:--:-- 814k Site24x7InstallScript.sh: [[: not found Site24x7InstallScript.sh: [[: not found /usr/local/bin/python3 tar detected Site24x7MonitoringAgent.install: line 258: /opt/site24x7/site24x7install.log: No such file or directory Extracting Binaries From Tar File --2019-12-11 04:04:32-- staticdownloads.site24x7.com/server/linuxagent.tar.gz Resolving staticdownloads.site24x7.com (staticdownloads.site24x7.com)... 8.39.54.124 Connecting to staticdownloads.site24x7.com (staticdownloads.site24x7.com)|8.39.54.124|:443... connected. HTTP request sent, awaiting response... 200 OK Length: 1722174 (1.6M) [application/octet-stream] Saving to: '/opt/site24x7/site24x7agent.tar.gz' /opt/site24x7/site24x7agent.tar.gz 100%[===============================================================================>] 1.64M 1.08MB/s in 1.5s 2019-12-11 04:04:34 (1.08 MB/s) - '/opt/site24x7/site24x7agent.tar.gz' saved [1722174/1722174] Successfully Extracted Agent Files to The Directory : /opt/site24x7 /usr/local/bin/bash Detected shell ---> bash Setting up virtual environment /opt/site24x7/monagent/pypi/virtualenv.py:1086: DeprecationWarning: the imp module is deprecated in favour of importlib; see the module's documentation for alternative uses import imp Done compile python packages : False Installing python packages using pip Collecting pip Cache entry deserialization failed, entry ignored Using cached files.pythonhosted.org/packages/00/b6/9cfa56b4081ad13874b0c6f96af8ce16cfbc1cb06bedf8e9164ce5551ec1/pip-19.3.1-py2.py3-none-any.whl Collecting setuptools Downloading files.pythonhosted.org/packages/54/28/c45d8b54c1339f9644b87663945e54a8503cfef59cf0f65b3ff5dd17cf64/setuptools-42.0.2-py2.py3-none-any.whl (583kB) 100% |████████████████████████████████| 583kB 1.6MB/s Collecting wheel Using cached files.pythonhosted.org/packages/00/83/b4a77d044e78ad1a45610eb88f745be2fd2c6d658f9798a15e384b7d57c9/wheel-0.33.6-py2.py3-none-any.whl Installing collected packages: pip, setuptools, wheel Successfully installed pip-19.3.1 setuptools-42.0.2 wheel-0.33.6 Done ERROR: Command errored out with exit status 1: command: /opt/site24x7/venv/bin/python -u -c 'import sys, setuptools, tokenize; sys.argv[0] = '"'"'/tmp/pip-install-kk33ngsg/pycrypto/setup.py'"'"'; __file__='"'"'/tmp/pip-install-kk33ngsg/pycrypto/setup.py'"'"';f=getattr(tokenize, '"'"'open'"'"', open)(__file__);code=f.read().replace('"'"'\r\n'"'"', '"'"'\n'"'"');f.close();exec(compile(code, __file__, '"'"'exec'"'"'))' bdist_wheel -d /tmp/pip-wheel-baridqfl --python-tag cp38 cwd: /tmp/pip-install-kk33ngsg/pycrypto/
building 'Crypto.PublicKey._fastmath' extension creating build/temp.freebsd-12.1-STABLE-amd64-3.8 creating build/temp.freebsd-12.1-STABLE-amd64-3.8/src cc -pthread -Wno-unused-result -Wsign-compare -Wunreachable-code -pipe -march=native -fstack-protector-strong -fno-strict-aliasing -fPIC -std=c99 -O3 -fomit-frame-pointer -Isrc/ -I/usr/include/ -I/usr/local/include/python3.8 -c src/_fastmath.c -o build/temp.freebsd-12.1-STABLE-amd64-3.8/src/_fastmath.o src/_fastmath.c:36:11: fatal error: 'gmp.h' file not found # include <gmp.h> ^~~~~~~ 1 error generated. error: command 'cc' failed with exit status 1
Done chown: site24x7-agent: illegal user name Site24x7 monitoring agent watchdog service started successfully (process id : 1726) Site24x7 monitoring agent service started successfully (process id : 1749) Have more servers? Try our bulk installation technique using SSH. Refer link : www.site24x7.com/app/client#/admin/inventory/monitors-configure/SERVER/site24x7remoteinstall
Hi,
The CPU is showing correctly but there are still a number of things that are not working.
1) Agent still runs as root
2) Memory usage is not calculated properly, only Active and Wired should be considered as used memory.
3) Int/cx switches still do not log anything
4) Disk IO is not logged
5) Not all processes are discovered, seems like it only shows some random ones owned by root
6) Not a big issue but network media speed is incorrectly reported, the server has media: Ethernet 10Gbase-T <full-duplex> while you report it as 100Mbit.
Hi Mike,
#1) Agent still runs as root - You can install the agent as a non-root user by providing an additional install parameter -nr
#2) Incorrect memory usage - Memory utilization is calculated using vmstat and sysctl -n hw.physmem commands. So, the total memory is calculated by the formula: Total - free/total *100
#3) int/cx switches do not log anything - This is because we don't log the raw value obtained during polling. It is represented as a per second value.
Disk I/O, processes not getting listed will be fixed and updated as a new agent release. Hope this clarifies your queries.
For any other questions, please comment in the below thread.
Regards,
Sriram
Hi,
I'm not sure why you use this logic to show memory used but it is incorrect. The current method assumes that cached and memory that can be readily freed is actually used and unavilable. This leads the monitoring app to throw an alert on any system that has been up for a while, as ideally there is never any unused memory in system. You might want to read up on how UNIX and FreeBSD defines used memory.
jameshfisher.com/2017/11/29/unix-free-used/
wiki.freebsd.org/Memory
Thanks.
Hi Mike,
We have fixed the said issues in our latest agent release (version 17.5.5)
Kindly try out the same and let us know the feedback.
Note: Before reinstallation, kindly remove the existing install file Site24x7MonitoringAgent.install
Regards,
Sriram