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SAML SSO

It would be awesome if Site24x7 itself would have a Single Sign On / SAML feature to be able to use our in house user management system like LDAP or AD to control user accounts.

As I understand it, there is such a feature but it's part of the Zoho system and not available as a stand a lone for Site24x7.
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Replies (8)

Re: SAML SSO

Hi Francisco,

Site24x7 is a Service offered by Zoho corp.  Site24x7 uses Zoho single sign on platform for authentication. You can configure SAML for Zoho which would be applicable for Site24x7 as well. Please refer the user guide.


Regards,
Daniel Ceasar Paul, J
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Re: SAML SSO

Thanks Daniel.

Reading through the documentation I noticed this:   "SAML is supported for paid organizations, which host their domain through Zoho Mail"  

Will we need to register our email service through Zoho? We currently use Google Apps for all the related services particularly email.

Under the dashboard at https://mail.zoho.com/cpanel/index.do#samlauthentication I created an email account to use but I'm not clear how to tie the settings so it sends the user to Site24x7.

Also, we just started using Okta and they have a Zoho app, would we be able to use that to connect?
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Re: SAML SSO

We were trying to see if we can use the Zoho Accounts app in OKTA and it's asking for the following:

Enter your organization's domain name, present in Zoho. For example, if your Zoho SAML Endpoint URL is https://accounts.zoho.com/samlresponse/acme, enter acme
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Re: SAML SSO

Daniel,

Any more info on this? Specifically to the last note:

We were trying to see if we can use the Zoho Accounts app in OKTA and it's asking for the following:

Enter your organization's domain name, present in Zoho. For example, if your Zoho SAML Endpoint URL is https://accounts.zoho.com/samlresponse/acme, enter acme


Reply 0

Re: SAML SSO

Dear Francisco,

As per the update form the Zoho accounts team, we need to have an active mail account to use the SAML authentication. Further, for using SAML based authentication, either should have verified domain or portal URL. You can create a free account with Zoho mail and create a domain.

Please check and let us know if you have any questions.

Regards,
Daniel Ceasar Paul, J

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Re: SAML SSO

Hi There I have to search for www.techloyce.com/zoho-partner-consultant/ with any type of integtration ,  site24x7 We need to look for best solutions ?


Re: SAML SSO

Hi There I have to search for zoho partners with any type of integtration ,  here information : www.techloyce.com/zoho-partner-consultant/ site24x7 We need to look for best solutions ?


Re: Re: SAML SSO

Dear Guest,

Please provide more details on your requirements. Are you looking for integration options with Site24x7 or do you want to setup SAML SSO with Site24x7? For setting up SAML authentication, here are couple of links to get started:

https://support.site24x7.com/portal/kb/articles/how-can-i-setup-active-directory-or-saml-authentication-for-my-site24x7-account

https://www.zoho.com/accounts/help/configuring-saml-zoho-accounts.html

If any further assistance is required, we would be glad to assist further with the same.

If you are looking for integration, please provide more details on your requirements, so that we can assist further. 

 

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