We are a Managed Services Provider. As we have to manage many of the same types of servers for different customers. It would be nice to have templates that we can apply to a bunch of servers at once (or at setup to ensure same) vs having to setup one by one.
Example: We have x customers with IIS web servers. On a typical IIS server we would need to monitor process x, y, and z.
So ideally as we get a new customer with IIS, we can just pick a template as part of setup so that it has all the process/services we care about. Today a person has to setup one by one and it takes tons of time also they many times forget one by mistake as long list.