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Resource Check Profile trouble or down alerts

Is would be nice if it's possible to change the notification type from a trouble to a down with the Resource Check Profile. At the moment the Resource Check Profile only generates trouble alerts. We like to generate a down alert for it so we can receive a Phone call if a Resource Profile Check failed.

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Re: Resource Check Profile trouble or down alerts

Hi Christiaan,

Sure, we will take this up as a feature enhancement and update this thread once it is done.

 

Thanks!

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Re: Re: Resource Check Profile trouble or down alerts

by nuno

Any update on this?  Would be a very nice to have.

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Re: Re: Re: Resource Check Profile trouble or down alerts

Hi,

You can set Phone call alerts when a monitor status is turned to Trouble. Please follow the steps below:

  1. Log in to Site24x7 and go to Admin > User and Alert Management > Users and Alerts.
  2. Click on the user for whom you would like to set this preference.
  3. Under Alert Settings, check the option Voice Call for Trouble.
  4. Save your changes.

Once this is done, you will receive alerts on your Phone when a resource check fails. Hope this helps. Let us know for further questions if any, in the below thread.

 

Happy Monitoring!

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