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Reduce duplicate topics in the community areas

This is a feature request not for Site24x7 but for the community portal.

I've been trying to keep up with topics and such but it's hard to track as people do not look for an existing conversation that already addresses their concern and you have topics of the same nature all over the place and things that are already addressed need to be regurgitated over and over.

What would be helpful is to have a search suggestion feature that allows past submissions to show up as someone types in the heading of their post based on the words they are entering...

For example, someone starts entering something like "Need better permissions", the feature would look across all other entries and suggest existing topics related to permissions or roles. Using this example I saw these posts that are duplicate and not too far apart and I only looked at the first page...

  • www.site24x7.com/community/more-sophisticated-roles-permission-concept#18151000001400004
  • www.site24x7.com/community/additional-user-role-options#18151000000971034

 

Reply 5
Replies (2)

Re: Reduce duplicate topics in the community areas

Hi  framirez,

Thanks for your valuable suggestion. We'll take up this feature request ASAP.

Reply 2

Re: Re: Reduce duplicate topics in the community areas

Hi framirez,

This feature is live now.

Reply 1