Thank you for your kind words. It's a great incentive for the whole team.
Regarding telegram, you can send to it using our webhooks integration. Please follow the steps below
1. Create a bot channel in the telegram and a channel link will be provided.
2. You can verify this URL on how to create the bot in telegram. Here is a reference
that you can look into
3. Configure the channel link in our webhook integration (Navigate to Admin > Thirdparty Integration > + button > Webhooks).
Here is an example for the customer parameter
text=Monitor Name : $MONITORNAME -STATUS : $STATUS - Reason : $INCIDENT_REASON - Timeframe : $INCIDENT_TIME - Monitor Type : $MONITORTYPE - Poll Interval : $POLLFREQUENCY - URL: $MONITORURL - Down Locations : $FAILED_LOCATIONS
In the above parameter config "text" was passed which is a mandatory one. Telegram will send the message based on what was given in the "text". Also, the value for the text should be given in a single line.
Note: In this case, the send Incident Parameter won't work. You would need to configure Send Custom Parameter.
With this you'll be able to get alert to your telegram channel.
Let us know if this helps.
Product Manager, Site24x7