If a user is added to a User Alert
Group which is associated to a Monitor, the user will receive
Notifications for that particular Monitor. However, you can
add/remove your users in different User Alert Groups as per your
requirement and can further associate those User Alert Group with monitors.
To segregate your users to receive Alerts across different
Customers, you can navigate to respective Customer Account from MSP
Dashboard and then associate your users to their
respective User Alert Groups and then associate those User Alert
Groups with the specific Monitors.
Feel free drop us a mail at firstname.lastname@example.org
we would be glad to assist you to configure specific users to their
respective User Alert Groups for your monitors.