I need to add an email to have an outage notification sent to. Currently, it sends reports to the email on the host that is being monitored. This is not useful if the host is down since the alert will not be received. I would like an additional email address for outage alerts.
Outage Alerts/notifications can be sent to user email by adding the user and selecting notification medium as email from Admin-> Users and Alert Management and adding added user to a user group from Admin->User Alert Group.
Once this is done you can make use of creating a Notification profile to configure alerts based on your needs.
Finally, in the edit monitor page, under Alert Settings, choose the appropriate User Alert Group and Notification profile for getting Outage alerts.
Hope this makes sense.