Service desk softwares help your organization to track and manage IT tickets efficiently, resolve issues faster, and ensure end user satisfaction. ManageEngine ServiceDesk Plus (SDP) On-Demand
is a powerful online help desk solution built on the ITIL framework with superior features like ability to streamline incident ticket management, unified IT asset management capability, integrated custom reports to measure your IT help desk performance and more. As part of our recent feature update, we're super excited to announce that Site24x7 now integrates with ManageEngine SDP On-Demand.
With our SDP On-Demand ticketing integration, you can achieve a seamless workflow where Site24x7 down/trouble alerts would automatically log incident tickets in SDP On-Demand portal. Additionally, Site24x7 allows you to remotely create and close tickets from your Site24x7 control panel. The incident tickets are automatically resolved when your service comes back to normal. Read our help article to learn more about the integration process
If you're looking for any new integration with Site24x7, you can submit your integration request here
. Alternatively, Site24x7 supports integration with other third-party apps using our web hook action
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