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How to be alerted via different medium

Hi,

 

I'd like to know if I can be alerted via different medium in case of false alarm. i.e. for the 1st error, I'd like to be notified via email, and if it failed in the 2nd test (or not back up in 10 minutes), I'd like to be notified via SMS.

 

I saw similar responses but seems not the same scenario:

 

Delay would delay all alerts, I'll miss the 1st error
www.site24x7.com/community/tip-60-how-to-use-notification-delays-to-your-advantage

 

Escalation goes to different users, not the same use
www.site24x7.com/community/alert-escalation-need-option-for-alert-medium-to-notify

 

 

Regards,

Alan

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Re: How to be alerted via different medium

Dear Alan,

  We are working on to bring eaxctly what you've asked for. The features are in development stage now. Expect them to be out in Q1. Here's a sneak peek on whats coming. This also include escalation settings.

 

-Jasper

PM, Site24x7.

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Re: Re: How to be alerted via different medium

Hi Jasper,

Thank you for the reply. Looking forward to it!

The 1st drop-down seems what I need (notify immediately or after n failure), but the 2nd drop-down is "during which time" instead of "medium" (e.g. email or SMS). Can't wait to have a try.

 

Regards,

Alan

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