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Forced redirect from Site24x7 to Cliq?!

Am I the only one experiencing this? As of this Monday morning (2 May), when trying to access any Site24x7 web UI page, the browser is forced-redirected to Zoho Cliq's product description page (www.zoho.com/cliq/?serviceurl=%2Favcliq%3Fframeorigin%3Dhttps%253A%252F%252Fwww.site24x7.com&zsrc=fromproduct). The Site24x7 web UI is completely unusable in this state! This is inexcusable.

No click action is needed by the user, the page redirects automatically. I've tried this in multiple browsers and each one experiences the same thing.

 

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Re: Forced redirect from Site24x7 to Cliq?!

Apologies for the problem faced. Our team is checking on it. Initial tests could not reproduce the issue. However, we are looking at it with high priority.

-Jasper

Site24x7, PM

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Re: Re: Forced redirect from Site24x7 to Cliq?!

Dear Hugh,

    We found an issue in Cliq's side which happens randomly after one of their updates  The team has reverted now. Thanks a lot for reporting the issue. Once again sorry for the inconvenience caused.

Do check and let us know.

-Jasper

Site24x7, PM

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Re: Re: Re: Forced redirect from Site24x7 to Cliq?!

Hi Jasper,

Thanks for looking into this. I can confirm that from what I can see, the issue seems be resolved. The redirect is no longer happening.

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