by rob.huffman
Support,
User defined alerting periods work for both SMS and phone call notifications but the email notifications don't. If an alert is triggered and a user is part of the alerting group and has email selected as a notification type, they will get alerted outside of the alerting period (despite what is selected for the user's alerting period). Can this be fixed so all notification types (SMS, Phone calls, Emails) - all obide by the user's designated alerting period?
thanks
Rob
Like (3)
Reply
Replies (2)
by Jasper Paul
Dear Rob,
Thanks for posting it here and my apologies for missing this. We already have this in our roadmap. We will make it flexible and usable for all situations.
-Jasper
Product Manager, Site24x7
Like (0)
Reply