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Feature Request - Add custom Date for SLA Reports

Currently SLA report only allows to check up to 30 days.
We are interested to get SLA reports for custom dates, to check and report if SLAs have been accomplished according to contract agreements.

Example:
Our internal SLAs are measured by semester.
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Re: Feature Request - Add custom Date for SLA Reports

I'm not quite sure if its the same..
From the URL you posted i don't know to what kind of report you are referring to.
/reports/availability_summary?period=50&start_date=2016-10-01&end_date=2016-12-31

SLA Reports have less options to choose from than other reports.. The longest period available is 30 days.

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Re: Re: Feature Request - Add custom Date for SLA Reports

I corrected my comment. I was looking at availability report not the SLA report.
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Re: Feature Request - Add custom Date for SLA Reports

For what you need, I would suggest setting up API calls that pull the metrics you need and do some math and web presentation against those results and create a webpage to view the resulting data. This way you can get more custom metrics.

Something like this:


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Re: Re: Feature Request - Add custom Date for SLA Reports

That is something I'm working on right now. IT shows the current month's hourly availability then color codes the bars depending on where they are to the SLA.
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Re: Feature Request - Add custom Date for SLA Reports

We currently have not developed anything over Site24x7 API. Develop something means cost, so we started by asking it as a feature request.

We actually do not print or give directly the site24x7 reports.. We take the data from them, and put it over an excel file that builds a report for managment.

This, plus other feature request we already have placed, should make a lot more easy to build our SLAs Reports.

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Re: Re: Feature Request - Add custom Date for SLA Reports

How do you get the data into your excel file?  I'm taking it this is a manual process?

We did something similar before and it had to be manual. With the API you can run it with a cron job if you use Linux and append it to a database or some other means where you would then be able to automatically get the data from.

Just sharing some thoughts..
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Re: Feature Request - Add custom Date for SLA Reports

It's manual process for now.
This reports we build them 1 every 6 months, so its hard for me to justify development time.

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