In the past week we have been receiving false alerts intermittently on two different locations for our linux servers
We had to disable the alerts
The message we get is:
Agent service node_x could not establish communication with the Server. Please check if there is a problem with the Network Communication. This could also happen if the Agent Service or the host itself is down.
Is this a bug as when you check the server and services there are up and running for months
It cant be a network issue either as it happening in two completely different locations
regards
We had to disable the alerts
The message we get is:
Agent service node_x could not establish communication with the Server. Please check if there is a problem with the Network Communication. This could also happen if the Agent Service or the host itself is down.
Is this a bug as when you check the server and services there are up and running for months
It cant be a network issue either as it happening in two completely different locations
regards
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This error will occur only when the agent is not able to communicate with our Site24x7 servers. Please check if you can able to access the domains given below from the agent installed servers.
plus.site24x7.com
plus2.site24x7.com
dms.zoho.com
We are also working on to implement the traceroute result during the communication problem captured by the agent and this will be available for Linux agents in our future updates.
Regards,
Rafee
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