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EU Customers login account unable to post to Feature requests

Please provide an update as to when EU customers will be able to login in and post directly into the feature requests\community boards?

When we log into the portal it displayed the following

Your participation in our community is important to us. While we're working to support this in your domain, we recommend you to access www.site24x7.com/community/ and post your requests and comments as a guest user.

 

As a corporate user of your system, it is important that we can track the progress of requests. Logging these as a guest user does not allow this.

 

We have been using site24x7 for 6+ months with this issue being present throughout this time.

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Replies (9)

Re: EU Customers login account unable to post to Feature requests

Hi There, 

   Apologies for not addressing this still due to our limitations. We will work to get it up and running. 

-Jasper

PM Site24x7

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Re: Re: EU Customers login account unable to post to Feature requests

Hello,

its been well over a year now, probably more than a year and a half, any news on this? 

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Re: Re: EU Customers login account unable to post to Feature requests

Hello,

i created lots of feature requests in the past years.

We have had to move our site24x7 account from US datacenter to EU datacenter and now it is no longer possible to create feature requests in this forum.

Please solve this behavior.

Thx!

Torsten

 

 

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Re: Re: Re: EU Customers login account unable to post to Feature requests

Dear EU customers,

   Our apologies for not fixing the DC login for the community. We will take it up in Q1 2022 and fix it.  

-Jasper

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Re: Re: EU Customers login account unable to post to Feature requests

Hi Jasper,

is there any progress on this?

Thanks and regards,

Torsten

 

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