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Customized Dashboards

We need the ability to create and customize dashboards to display the exact information we require.

There should be widgets that we can drag and drop on to a dashboard template and after a dashboard has been created, we should have a choice whether it is public or private.  If public, it should generate a permalink and if private, obviously not.  Dashboards should auto-update without the need for third party tools to refresh the page

Suggestions of widgets:  

  • Disk Space utilization (select what servers we want to display this info for)
  • Disk Partition details (select what servers we want to display this info for)
  • Service status of monitored services/processes (select what servers we want to display this info for)
  • CPU Utilization (select what servers we want to display this info for)
  • Memory Utilization (select what servers we want to display this info for)
  • Network Interface Card status & data (select what servers we want to display this info for)
  • Monitor alert Summary
  • Monitor groups
  • SMTP Response time (select what monitor we want to display this info for)
  • Graphs & Metrics (select what Monitors and what elements we want to display this info for)
  • Database metrics (select what SQL databases we want to display this info for)
  • IIS Sites (select what Sites we want to display this info for)
  • IIS Applications (select what Applications we want to display this info for)
  • IIS Application pools (select what poolswe want to display this info for)

These are just a few suggestions but there are so many more you could and should add.  Every element of Site24x7 monitoring should have a customized widget.  This way we can set up a SQL dashboard for a monitoring screen for the DBAs, a Server and application dashboard for a monitoring screen for the systems administrators, a Network monitoring dashboard for a monitoring screen for the network team, a Cloud dashboard for the Cloud Platform architects and so on and so forth.

Site 24x7 does provide some valuable information but lacks the ability to present it in an easy to see way.  Also have to bare in mind that different teams work in different ways so each team needs to ability to customize their dashboard to suit their way of working.

Azure allows you to customize your dashboard so you can use that as a reference point.  Other monitoring platforms like Zabbix and Nagios also allow for custom dashboards so you can also look at that as a reference.

As things stand right now, we can't put Site24x7 on a monitoring screen as the way it would present the data isn't really useful to the teams but if this is implemented, we can respond more quickly to behavior changes before alerts are even triggered.

To the other users of Site24x7, feel free to comment and add your two pence in.  You may have suggestions that we haven't thought of and add value to this feature request.
Reply 9
Replies (48)

Re: Customized Dashboards

+1 for the customized dashboards
Reply 2

Re: Customized Dashboards

Hi Robert,

Thanks for bringing up this post.  This has been posted at the right time where we would like to build better dashboards in Site24x7. 

The above inputs were really helpful for our designing considerations. We will share the prototype of it soon once we have done our design work for you to provide any further comments.

We will get back on this sooner.
Reply 1

Re: Re: Customized Dashboards

We built a dashboard using the API to get our availability stats on a single page for the executives but it would be nice to be able to do things like this out of the box, I'm sure many customers would love to have this kind of option without having to build from scratch...

 

Reply 2

Re: Re: Re: Customized Dashboards

>> "We built a dashboard using the API to get our availability stats on a single page for the executives but it would be nice to be able to do things like this out of the box, I'm sure many customers would love to have this kind of option without having to build from scratch..."

Thanks for bringing this up Fransisco, I sure this will be useful. 

>>"Another thing that would make the dashboards better would be to make them dynamic.

 The wider the screen, the more widgets can fit horizontally."

We have options to choose based on the display screen size. It is not dynamic though. But yes, dynamic adjustment is something that will make it cleaner.  We will see how we can do it.

Thanks for the suggestions and keep posting as you find something that is going to help us all. 

-Jasper

Site24x7 Team

 

Reply 0

Re: Customized Dashboards

Making the Site24x7 dashboards widget-based like Robert is suggesting is the #1 item on our wish list! DevOps, IT, Management -- everyone at our company wants this!

The most important dashboard widget we need is one for Monitor Groups. For example, if we create a Monitor Group in Site24x7 called "Web Servers" we want the ability to create a "Web Servers" dashboard widget that would show the status of the Monitor Group as a whole. 

A bonus would be the ability to click the "Web Servers" widget and see the status of the individual Monitors which make up the Monitor Group. That way if we see the "Web Servers" widget in a failed (red) state, we can click the widget and see exactly which individual Monitor is failed.

Thank you!

Re: Customized Dashboards

I think Geckoboard is probably the best source of inspiration if you're going to make the dashboards widget-based.

The beauty is in the simplicity and flexibility.

Re: Customized Dashboards

by it11
This may seem like a trivial suggestion but trust me it is important: Can you please make it possible for the new widget-based dashboards to use a "Dark Theme" rather than the blinding white theme which is currently used by Site24x7?

We have made some custom "Dark theme" adjustments to our current Site24x7 dashboard to make it appear more like a traditional NOC dashboard (e.g. Gecko). Have a look at the attached. All the staff seems to like it.
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Reply 1

Re: Customized Dashboards

I agree with it11.  Personally I would prefer a dark theme as alarms tend to stand out more on those screens; however, I think there should be a choice as part of the customization as to whether you want a light theme or dark theme to make the dashboard fully customized.

The colour of the theme is very important as it11 has mentioned and two customers in this thread have mentioned Gecko as reference points so it makes sense to look at this for design considerations.

Make control of customizing the dashboards as granular as possible.
Reply 0

Re: Customized Dashboards

Hi,

We are happy to receive all your inputs on this enhancement and shall consider the same once we start working on the customized dashboards.

Feel free to continue sharing your thoughts on our Forum wall.

Cheers!
Sushma.
Reply 0

Re: Customized Dashboards

Thanks for the recent enhancements to the status pages. Unfortunately, a very critical enhancement was missed that was explained 1 month ago by Guest.....

"The most important dashboard widget we need is one for Monitor Groups. For example, if we create a Monitor Group in Site24x7 called "Web Servers" we want the ability to create a "Web Servers" dashboard widget that would show the status of the Monitor Group as a whole. "

Essentially, we need the ability to create a status page for not just a Monitor but also for a Monitor Group which will show the status for the group as a whole -- like the "Monitor Groups" page in the admin interface.

Could you give us the ability to create Monitor Group status pages which show, not the statuses of all the underlying monitors, but the status of the group as a whole? This way, we can build simple status pages for our most important resources without having to display dozens or hundred of underlying monitor statuses. Thank you!

Re: Re: Customized Dashboards

Hi,

We have released a new Monitor Group dashboard which provides holistic view of your Monitor Group Status and its subgroups. To know more check out the below forum post:

Reply 0

Re: Customized Dashboards

Where are we with this one please?  This is the most important feature request I have made and judging by the responses from the other customers, it is something that is required by most of your customer base to the point that this needs to be at the highest priority for feature requests.  We've all been patient with this one but haven't had any positive news on movement  on this yet.
Reply 3

Re: Re: Customized Dashboards

yep ... please give us an update ... timeline, screenshots, etc.
Reply 3

Re: Customized Dashboards

Agreed!  This is very high priority!
Reply 2

Re: Customized Dashboards

Hi Robert,

Sorry for the delayed response. 

As a first step to provide more customization in our client, we are working on custom report where user can pick desired set of monitors across different types and compare performance of those monitors across time period. 

Custom report will be in two formats, tabular and graphical. Tabular version is in development stage. I have attached screenshots. Also attached design prototype for custom graphical report.

However custom dashboard with configurable widgets is also in our pipeline. We hope this custom report will be more useful for troubleshooting problems and will solve the most of the needs for having a dashboard with multiple widgets.














Thillai.
Site24x7 Team.
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Reply 1

Re: Re: Customized Dashboards

Is there a way to get to use this feature in a BETA setting?

Can one sign up for BETA releases?
Reply 0

Re: Re: Customized Dashboards

Regarding custom reports:

"Custom report will be in two formats, tabular and graphical. Tabular version is in development stage. I have attached screenshots. Also attached design prototype for custom graphical report."

Can you say a date when the graphic version will be available? We need this feature to compare websites please.

Reply 0

Re: Re: Re: Customized Dashboards

Hi Patrik,

 What we showed you is the initial prototype which we did. We have come a long way and workflows have also changed for good. I understand your use case and what you expect. We are discussing this internally as well. We are covering important features phase by phase and the use cases you have mentioned are also part of it. We will let you know once we are getting it out. Please bear with us. 

Reply 1

Re: Customized Dashboards

This is good work but not exactly what we and the other customers are looking for. Customized Dashboards provides the flexibility we are all calling for.  I don't know any reputable monitoring solution that does not offer customized dashboards which is what we are used to and need for our NOC.

I implore you to listen to what we as customers are saying and not just release a feature thinking it's what we want when we have been very clear in our requirements.  We need Dashboards which are private and fully customized with access to all data provided within Site24x7 and translation into graphs and charts which update in real-time or as close to as possible (30 seconds/a minute).

I'm just really trying to understand why the emphasis on custom reports when you have custom dashboards in the pipeline and is clearly what we and all the other customers on this thread are asking for.

I think you need to re-priorities your feature development roadmap based on the response to this post!

Re: Customized Dashboards

Hello,

Sorry for the inconvenience.

What we are currently building is a base framework for Custom Reports & Dashboards. In the beginning this will support Chart based widget alone as shown in one of the screen shot shared by Thillai above.  Going forward we will enhance it to have different widgets supported.

By next week i will post further details about our plans on this.

FYI we have released a new business view dashboard for visualizing Monitor Groups and its subgroups recently.  Kindly go over the feature and let us know your feedback on this.  We are still enhancing this dashboard to make it powerful.
Reply 0

Re: Customized Dashboards

@framirez please drop a mail to our support to gain beta access to custom tabular report.
Reply 0

Re: Re: Customized Dashboards

@thillai ... I requested access and was told it was granted but am not seeing it in our dashboard.

Also,

A feature that would be awesome to have is to be able to create group names for each are of these reports. For example:

Availability Group 1
(site1 chart) (site2 chart) (site3 chart)

Availability Group 2
(site1 chart) (site2 chart) (site3 chart)
Reply 0

Re: Re: Customized Dashboards

@framirez Sorry seems the URL is missed in the reply. Please access https://betaclient.site24x7.com with your Site24x7 credentials to see the custom report.

As of now only tabular report is available in beta. Hope you are asking for the charts to be grouped in custom graph report. We would consider this while we implement graphical report.
Reply 0

Re: Customized Dashboards

Any idea when the graphs part will be available?

As for grouping I was meaning that we can select certain monitors to be listed under a group name... This way we can group the graphs by business use... Or better yet, be able to select a group and have it's checks fall under the group area allowing for division of graphs or tabulations on the report.

Say a customer has 3 monitors that belong to a certain group and 3 that belong to another.

When this report is generated, the report would show that break down instead of just all the charts in one big layout. Using your screenshot with the graphs, it would be as if the first row would be  for the 3 checks for group one, the second row for another group and so on with each graph showing one monitor instead of multiple.

This way we can pick monitoring groups or subgroups instead of each monitor and it would create a new section on teh page for each group.
Reply 1

Re: Customized Dashboards

We're very interested in customized dashboards too. Something similar to the NOC View but so that we can move the "widgets" (i.e. the monitors) around into an order which makes sense for our business.

Also, very critical is that we need the ability to put both Monitor widgets and Monitor Group widgets in the customized dashboard.

Again, the NOC View is an excellent start. We do not require anything fancier than the NOC View -- just with the additional functions of letting us move widgets around (change their order) and creating Monitor Group widgets too.

One last thing: could you allow the Description of the Monitor to be displayed when you mouse-over a dashboard widget? this allow people who are unfamiliar with the Monitor to see a description of what it is showing. 

Thank you!

Re: Re: Customized Dashboards

by Drew

Was this project abandoned?

 

Site 24x7 Does alot right in comparison to other solutions, but when you dig deeper it can leave alot to be desired.  even the simple ability to have the exact same NOC view, but with a shareable link and the ability to customize based on monitor groups would be fantastic. 

 

Thanks,

Drew

Reply 1

Re: Customized Dashboards

Hi Everyone,

  Our apologies for making you wait for this. Your wait is coming to an end. We have finished implementing the initial phase for custom dashboard. We have given beta access for Custom dashboards for all customers who have asked in this post If anyone else need access get in touch with us.

Here is a gist of what is available in our pre BETA release. 

1. Adding any attribute of any monitor as a widget into the dashboard. 

2. Adding availability, response time report for locations as a widget into the dashboard.

3. Current status of all monitors, Groups in the dashboard (NOC View per group).

All these come with

-Auto refresh of dashboard every 1 minute

-Live updates of all NOC view widgets.

 -support for drag and drop support

-Support for multiple widgets at the same time and much more.

More widget categories and widget types are being developed as we speak. 

Fiddle with it and give us your feedback on anything you feel is missing or can be improved. We are all ears.

Where and how to create a new dashboard?

Home tab -> Dashboards -> Create New.

How to add attribute charts, status widgets?

Click on "Edit dashboard" in the dashboard (by default when creating the dashboard will be in edit mode). 

Select the category of widget -> Select the monitor Type -> Select  the monitors -> Select the attribute -> Drag and drop into the dashboard.

Note: As we push for GA some design, workflow changes may occur, please bear with us.

Reply 3

Re: Re: Customized Dashboards

We will also try this feature please!?

Regards

Patrik

Reply 1

Re: Re: Re: Customized Dashboards

Sure Patrik, will include you as well.

Reply 0

Re: Re: Customized Dashboards

by Drew

This looks awesome so far!  

 

the only thing we would like to see is the ability under Current status, to have an option to filter by trouble or down, we have so many websites that when you include "all" in the current status, that no text shows up on the monitor because each node is so small, so its easier to view it by what is down/in trouble.  

Reply 0

Re: Re: Customized Dashboards

Thanks,

Can we be added to the beta list so that we can try out these new features.

Thanks

Reply 0

Re: Re: Re: Customized Dashboards

Hi Drew,

  Thanks for the positive feedback. Ok, so from what I can understand you want the same options as in NOC view to filter out monitors based on Status. This can be given.

-Jasper

 

Reply 1

Re: Re: Re: Re: Customized Dashboards

by Drew

Jasper,

 

Yes! this would be perfect, Thank you

Reply 0

Re: Re: Customized Dashboards

Please add us to the beta for Custom Dashboards, if possible. Thank you.

Reply 0

Re: Re: Re: Customized Dashboards

please add me to the beta of Custom Dashboard also.

 

 

Reply 0

Re: Re: Re: Re: Customized Dashboards

I also would like to be included in the Beta. This has been a very awaited feature for us.

 

Regards,

Tommy

Reply 0

Re: Re: Re: Re: Re: Customized Dashboards

Are there any plans to allow for more meaningful urls for dashboards instead of that long random generated URL?

Something like https://www.site24x7.com/public/dashboard/<name_of_dashboard>

 

Also,

For the Current Status, can it have the option to pick individual monitors instead of just an entire group?

As well, can we get the option to show the name above the colored box and the current availability inside the box?

Reply 0

Re: Re: Customized Dashboards

I'd like to get added to this beta. I'm just evaluating the app right now as a switch from datadog and this functionality is a deal breaker for my company

Reply 0

Re: Re: Re: Re: Re: Re: Customized Dashboards

Another thing that would make the dashboards better would be to make them dynamic.

 

The wider the screen, the more widgets can fit horizontally.

Reply 0

Re: Re: Re: Re: Re: Re: Re: Customized Dashboards

by it11

Thanks very much for implementing this great feature! It will eventually make dashboard tools like Geckoboard unnecessary!

For reference, here is our current beta dashboard:

Beta dashboard

As you can see, we're only using Current Status widgets. We're wondering if you can please...

  • Allow the title font of the dashboard to be much bigger. The text is almost unreadable on most screens.
  • Allow the title font of each widget to be much bigger. The text is almost unreadable on most screens.
  • For current status widgets, make the status box show an up-arrow or down-arrow (see below). This will make the dashboard more clear ? the faint, light green/red boxes currently being used are too subtle.     Up-arrow Down arrow
  • When a monitor goes down, display the full name of the down monitor someplace in the widget (maybe directly below the status box?). At present, you must interactively mouse-over the status box in order to find out what monitor is down. This is not good for dashboards where there is no keyboard/mouse.
  • Wish list item for the future: Ability to layout the dashboard in a more configurable, intuitive manner. For instance, we would love our dashboard to look more like a network diagram ? a bit like the ?Business View? layout.
Reply 4

Re: Re: Re: Re: Re: Re: Re: Re: Customized Dashboards

Thanks for the nice compliments and your detailed feedback.

Yes, our intent is to make sure you do not need any other dashboard product for you monitoring needs.. !

As for the bigger fonts, we will work on making it bigger and may be configurable. I also understand why you need the monitor name, we will think of a way to make it intuitive. Making the layout configurable is a nice option to have too, we'll see how it can be done.

Keep the suggestions coming...

 -Jasper

Reply 0

Re: Re: Re: Re: Re: Re: Re: Re: Re: Customized Dashboards

"I also understand why you need the monitor name, we will think of a way to make it intuitive."

Would be nice to also have the current month's availability in the status box along with the name, like in my API example higher up the chain.

Reply 0

Re: Re: Customized Dashboards

Hi Team,

Is it possible to get beta access for custom dashboards on our account?

Regards,

Alan.

Reply 0

Re: Customized Dashboards

Since today "Dashboards" were not visible in Site24x7. Is the private beta closed?

Reply 0

Re: Re: Customized Dashboards

Hi Patrik,

  I hope the dashboards are working now.

 

-Jasper

Reply 0

Re: Customized Dashboards

Hi could you enable this beta feature also for us?

Reply 0

Re: Customized Dashboards

We'd also like to try this out this beta if it's still possible. Thanks.

Reply 0

Re: Customized Dashboards

Hello Folks,

We're happy to convey that the Custom Dashboards feature is now generally available. Please read our detailed community post and help documentation to learn more about Custom Dashboards feature.

Do share your valuable feedback on the feature.

Thanks, 

Abhiram

Reply 0