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Control over Alerting

We need to be able to have more control over when alerts are triggered.  Should a threshold be reached or exceeded, we should be able to tell the platform not to alert unless it stays that way for a specific time period.  This will avoid false positives.  We find it so frustrating that such a simple feature has not been implemented leading to our engineers being woken up in the middle of the night for alerts that are normal server behavior.
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Re: Control over Alerting

Hi Robert,

We have introduced 'Strategy' option in our threshold configuration that gives you more control over Trouble alerts and avoid false positives. 

Apart from configuring the thresholds for the attributes, you can specify the number of polls or time interval in which the threshold must be continuously breached, or the average value of the attribute over certain number of polls or time interval as shown in below screenshot: 



Poll count : When the set threshold value is breached continuously for the "Poll count", monitor status changes to trouble.

Poll Avg : When the average of the attribute values, for the number of polls configured, exceeds the threshold value, monitor status changes to trouble.

Time Range : When the set threshold value is breached continuously, for all the polls, during the time duration configured, monitor status changes to trouble.

Avg Time : When the average of the attribute values, for the time duration configured, exceeds the threshold value, monitor status changes to trouble.

We hope the 'Strategy' option meets your requirements. We look forward to your feedback on the same. 
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Re: Control over Alerting

Great work Muralee!! Thanks for this feature enhancement.  It really does make so much difference
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