we have 2 private networks (AWS) with ssh server hosts, which
are both configured as IP 10.0.0.1 . There are other servers in the
private networks with dedicated services.
When I run the On-Premise Poller on one host, it correctly
reports in Site24x7 as poller with host name ip-10-0-0-1 and IP
10.0.0.1 and all monitors work fine. If I stop this one and start
the poller on the other node, the system shows the same poller as
connected but the monitors show down status after a while. It seems
the system cannot distinguish that these are 2 different networks
and pollers. (the down monitors are expected, because they cannot
react the services in the other private network). If I run both
pollers at the same time, random monitor up and down seems to result.
I tried to debug. I can see that the MONAGENTID and AGENTUID
entries in the conf/serveragent.config are the same. I obviously enter
the same APIKey (CUSTOMERID).
My question: Is there any way I can make the system distinguish 2
poller on the same hostname? Without changing the hostname/IP
address... and without running the pollers on different hosts?