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Check frequency does not equal log frequency

We have a website monitor set to a check frequency of 5 minutes. But in the log report, the entries are 15 minutes apart. 

It looks like Site24x7 is checking the site every 15 minutes instead of every 5 minutes, as we frequently get alerted by our customers that the site is down, instead of by Site24x7. 

Any ideas why this would be?
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Re: Check frequency does not equal log frequency

Hi,

We request you to send your account email and the monitor name to support@site24x7.com so that we can analyze the polled data for the specific monitor. We will update you further after our analysis. 
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