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Change Banner colors in Down, UP, and Root Cause Analysis email alerts

I've had several users report that it is confusing for the Down and Root Cause Analysis banners being Red as they think that the monitor has gone down again.  It would be great to be able to modify the color of at least the Root Cause Analysis report to avoid confusion, or at least have it modified permanently on your end.  

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Re: Change Banner colors in Down, UP, and Root Cause Analysis email alerts

Hi Michael,

  Thanks for the raising this. We will have it checked internally and see how best we can solve it. Will update here once we have a definite plan.

 

-Jasper

Product Manager, Site24x7

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