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Bug with Livechat

Hi. I was getting help with site24x7 signals, i got help, thank you very much Nithindas H! But if i close the chat, it disappears and its hard to get back :D are you aware of that?

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Re: Bug with Livechat

Hey there, 

   Glad that your request solved with Nithin. Regarding the chat, we send a summary of the chat to you email after the chat interaction is closed. You cannot rejoin the closed chat, however you can start a new chat and most likely the same support person will chat with you. I can understand that there is a slight discontinuity, we'll work on it to make it smoother.


Product Manager, Site24x7 

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Re: Re: Bug with Livechat

Yeah but it disappeared when the chat was open!

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