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Browser Support synthetic Monitoring failing; Request Support for FireFox 48+ 64-bit, Chrome 53+ 64-bit


We are in process of adding some synthetic monitoring, The following are the supported browser version's of our site


Microsoft Edge 32-bit

Microsoft Internet Explorer 11 32-bit

Chrome 53+ 64-bit

FireFox 48+ 64-bit

Safari 9+ 64-bit


I was informed 24X7 Synthetic monitoring only support's

Mozilla/5.0 (Windows NT 6.1; WOW64; rv:45.0.247) Gecko/20100101 Firefox/45.0.247



Because of this incompatibility, we are finding it hard for adding web transaction monitor's, Could you kindly inform when support for at-least one of the browser's will be available, Are there any work-arounds ?


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