Specifically for apps, need to be able to assign a technician from the notification screen.
It is a quality of life change, and will help alert repsonsiveness.
If nothing else, just a hyperlink on the notification screen to the specific alarm.
Thanks for raising this. Its a very valuable addition and will we do this at the earliest.
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Product Manager, Site24x7
We are happy to inform you that Assigning technician through mobile app is now released. The feature is available in the latest version of our app both on iOS and Android.
I hope this feature will enable you to use Site24x7 on the move. Thanks for this valuable suggestion.