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Agent service for host is stopped

by Kim

Every night, each of our Linux servers gets a notification with the message "Agent service for host is stopped since...". Then, about 10-15 seconds later, we get a notification that it is back up. Why is this happening and what can we do to stop it?

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Hi Kim,

You are getting this message as the agent service installed in your server has been stopped. Please share the server agent logs with support@site24x7.com to analyze this issue further.  

Note: logs will be available under '/opt/site24x7/monagent/logs'

 

Regards,

Sriram

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by Kim

I just realized what is going on. I am forcing the monitor agent to restart with the Apache logs get rotated every night using this command:

/etc/init.d/site24x7monagent restart > /dev/null 2>/dev/null || true

Maybe this is unnecessary, but I am doing it because we have a resource check that looks at the error_log file and I thought it might be necessary to restart when the log file get changed.

Is this unnecessary? Is there a better way to get the agent to pick up the new log file? Suggestions?

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Hi Kim,

The agent service restart is not necessary for the resource check feature to pick up the new log file .

You can specify a regular expression in the file name field. For more info view the following document

https://www.site24x7.com/help/admin/server-monitor/server-resource-check-profile.html#regular-expressions

 

Regards,

Sriram

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