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Agent helper service does not start

Hello

 

After a reinstallation of a Windows agent, the service does not start anymore.

The service ''Site 24x7 Agent Helper'' remains in ''Starting'' status and nothing happens.

 

Any idea on how to troubleshoot this case ?

 

Thanks in advance

 

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Replies (1)

Re: Agent helper service does not start

Hello Nicolas,

 

This might happen if the server is highly loaded or the services do not have sufficient timeout period.

Please check our KB link https://support.site24x7.com/portal/kb/articles/timeout-error-or-unable-to-start-a-service-on-a-windows-server

 

For further assistance, kindly send a mail to support@site24x7.com

 

Regards,

Theivaanai.R,

Developer,

Site24x7

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