Currently, we only have the ability to set a monitor as down from x number of locations. Like if a monitor is down from 3 locations, consider it down. It would be awesome to have an option where we could set trouble if down from less than the down setting so we can troubleshoot if we can't get to a monitor from some locations only. We don't want to hand down a monitor if less than 3 locations but we still want to know if we can't get to it from any location.
* Make the alerts go to the admins set for the account.
This would help greatly in troubleshooting issues with monitors.