Hi Site24x7 Team,
In our case sometimes a webmonitor does not see that a webpage is down. Because the monitor was testing not the complete situation.
It would be helpful to be able to manually add a downtime for a monitor so that reports are more correct.
Regards,
Torsten
Hey there,
Thank you for posting your request here. Adding a manual downtime is a good option. We have added it to our roadmap and had this discussion internally too. We will work on it and update here once we implement it.
-Jasper
Product Manager, Site24x7
Dear Torsten,
Apologies for not informing this earlier. You can add an outage manually by going to the outage tab in your monitor details page > Click on Add Outage button. In the popup, mention the time and the description. This will add an outage for that monitor.
You can also add an outage to a monitor through our APIs.
-Jasper
Product Manager, Site24x7
Hi Jasper,
many thanks!
Unfortunately i can't see the button.
Regards,
Torsten